Page 1 of 1

Redirect all computer stops outwards email from Outlook

Posted: Fri May 04, 2018 6:52 pm
by Andrew Cool
This afternoon I decided to redirect my entire PC, through Sydney, if that matters.

And since then I've noticed that I cannot send any email from Outlook - using my own email server hosted
on my own website.

I've just backed off to only re-directing Firefox, and suddenly my Outlook Outbox emptied itself.

What's going on here?

Andrew

Re: Redirect all computer stops outwards email from Outlook

Posted: Fri May 04, 2018 7:19 pm
by rusticdog
I expect it's either the mail server rejecting the connection attempt from the IP of the HA server, or your Outlook isn't set to use SMTP Authentication with SSL, as per https://ventraip.com.au/faq/article/ret ... g-service/

If you set HA to redirect through Australia, do emails send ?

Re: Redirect all computer stops outwards email from Outlook

Posted: Fri May 04, 2018 7:28 pm
by Andrew Cool
rusticdog wrote:I expect it's either the mail server rejecting the connection attempt from the IP of the HA server, or your Outlook isn't set to use SMTP Authentication with SSL, as per https://ventraip.com.au/faq/article/ret ... g-service/

If you set HA to redirect through Australia, do emails send ?
UMm, I had it re-directed through Sydney...

Re: Redirect all computer stops outwards email from Outlook

Posted: Fri May 04, 2018 7:43 pm
by rusticdog
Oh, yup, I had in my head it was USA.

So it's possible they are rejecting the server IP, or do you have a mechanism in your CPanel.hosting where you can set specific IPs that can send through your hosting ?

An alternative would be to use your ISP SMTP server instead.