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Hideaway freezes internet

Posted: Thu Oct 18, 2018 2:32 pm
by tlpmap
Nick,

When I redirect Chrome or IE to either Los Angeles or Oregon, I cannot open either Chrome or IE.

Tom

Re: Hideaway freezes internet

Posted: Thu Oct 18, 2018 3:23 pm
by rusticdog
Hi Tom

Disable IPv6 on the connection https://medium.com/@JockDaRock/disablin ... ad010bca75

Not all the HA servers currently support IPv6, will double check if that's intended.


Cheers

Re: Hideaway freezes internet

Posted: Thu Oct 18, 2018 8:04 pm
by nick.bolton
Hi Tom

Do you mean that the web browser just won't open, or it opens and you can a connection error or similar?

What antivirus are you using?

Thanks

Re: Hideaway freezes internet

Posted: Fri Oct 19, 2018 4:40 am
by tlpmap
Nick:

I followed "rusticdog's" instructions and disabled IPv6 and I can open Chrome and IE, however I'm not sure if Hideaway is actually working as I cannot get past the opening page of Hideaway. I thought there was a page where we could set preferences, etc. I've attached a screen shot of the only page in Hideaway that I can open.

Tom
ScreenShot.docx
(210.86 KiB) Downloaded 25 times

Re: Hideaway freezes internet

Posted: Fri Oct 19, 2018 6:02 am
by nick.bolton
Yes, that's the correct page. There's no other settings/preferences page at this point. It's pretty simple and the 'Ping' setting below the button shows it's running correctly.
If you go to a web page like https://ipinfo.io then it should tell you the location.

Re: Hideaway freezes internet

Posted: Fri Oct 19, 2018 10:00 am
by tlpmap
Thanks Nick,

All seems to be working as promised!

Tom