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Re: Hideaway goes blank.

Posted: Fri Apr 26, 2019 1:41 am
by g6radio
Yes happened to me 2 times in past 2 or 3 days. april 23 - 24

I could not shut the program down, it was 100% blank.

Re: Hideaway goes blank.

Posted: Fri Apr 26, 2019 6:44 am
by HenkSecure
g6radio wrote:
Fri Apr 26, 2019 1:41 am
Yes happened to me 2 times in past 2 or 3 days. april 23 - 24

I could not shut the program down, it was 100% blank.
I experienced the same.
I can quit the program from the Taskbar (windows 10) and restart it the normal way.

Re: Hideaway goes blank.

Posted: Fri Apr 26, 2019 10:44 am
by rusticdog
I'm told we'll hopefully have this fixed Monday, we know too if you set to redirect Torrents through countries other than Netherlands/Switzerland this can cause the UI to blank out.

Re: Hideaway goes blank.

Posted: Fri Apr 26, 2019 12:03 pm
by poundgirl
I mainly use Switzerland for torrents and London for BBC but Switzerland is the one that goes blank the most :(

Re: Hideaway goes blank.

Posted: Sat Jun 29, 2019 12:25 pm
by poundgirl
Hi, I've been redirecting to the London server for the last three days and have got a blank screen after it's been running a while every time. Any suggestions how I can fix it please?

Re: Hideaway goes blank.

Posted: Sat Jun 29, 2019 2:02 pm
by rusticdog
poundgirl wrote:
Sat Jun 29, 2019 12:25 pm
Hi, I've been redirecting to the London server for the last three days and have got a blank screen after it's been running a while every time. Any suggestions how I can fix it please?
I know we've fixed this in the next version, but not certain when that's due. For now unfortunately just restart HA.

Cheers

Re: Hideaway goes blank.

Posted: Sat Jun 29, 2019 3:13 pm
by poundgirl
OK thanks .... that's what I do when the iPlayer video stops streaming and I realise what's happened!