Firetrust Support Forums

Installed trial V4.2.3. When I redirect Firefox or All Computer, (to Sydney) is sets Firefox default language to some sort of Arabic language. Which brand it is I do not know. When I turn off HideAway it reverts back to English, when I start HideAway again it goes back to the mysterious Arabic script, and so on. Please scratch your head and come up with an answer.
OS is Win 10 64

This seems to happen time to time, I guess when the previous user of the IP address had it located in UAE.

You should be able to change your region settings via https://www.google.com/preferences

Who is "the other user", there is no other user and there has never been one.
Used your link for "Google preferences" which is set to Australia. If I set it to "Current Region" (just to see what it does) it will still be Arabic.
Looks like "HideAway" is still a work in progress. Please let me know when it is stable and bug-free.
Cheers

BHS wrote: ↑

Mon Aug 19, 2019 7:23 pm

Who is "the other user", there is no other user and there has never been one.
Used your link for "Google preferences" which is set to Australia. If I set it to "Current Region" (just to see what it does) it will still be Arabic.
Looks like "HideAway" is still a work in progress. Please let me know when it is stable and bug-free.
Cheers

Sorry, not very clear. I'm referring to the previous owner of the IP address that we now use for the HA Aus server.

I'll see if I can update the location of the Google record for the Sydney server.

Yes, it's the previous owner of the IP address - Google just hasn't updated their records and so you'll see that if you're not signed in with a google account or use private browsing. Hopefully Google will update this soon.

Has this issue been resolved ?

BHS wrote: ↑

Thu Aug 22, 2019 7:02 pm

Has this issue been resolved ?

No it doesn't look like Google has updated it's location for this address. I'm not sure how long it takes unfortunately.

Just as well I didn't buy — could take a long time for Google to move.

You could for the time being change your default google web search URL to this https://www.google.com/webhp?hl=en
hl means language overriding parameter and en=english, fr=French or another 2 letter language code.

I've reported it here also so Google can do its thing. The IP address is 108.61.168.213
https://support.google.com/websearch/contact/ip
I guess if enough people report it while HideAway is redirected then they might listen.