iPlayer FYI

Paraf
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iPlayer FYI

Wed Jun 10, 2020 3:22 am

If I select iPlayer I get the message: "This site can’t be reached www.bbc.co.uk unexpectedly closed the connection."
If I select All Computer & London it all redirects ok.
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nick.bolton
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Re: iPlayer FYI

Wed Jun 10, 2020 6:22 am

Can you please try again, sometimes we'll unexpectedly get assigned a residential IP address which is not working properly (gets turned off for example). But most of the time it should work.
Paraf
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Re: iPlayer FYI

Wed Jun 10, 2020 8:09 am

I tried a few times but no luck. Same message.
If I set HA to iplayer & go to https://www.bbc.co.uk/iplayer/live/bbcnews Then I get the not in UK message - thought that would fall under the iplayer settings?

It all works fine with all computer redirect but would be nice to separate.
Will try again tomorrow
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nick.bolton
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Re: iPlayer FYI

Wed Jun 10, 2020 8:31 pm

Hi

Sorry about this, we're not quite sure what's going on at the moment. Hopefully we'll have it resolved shortly.
Paraf
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Re: iPlayer FYI

Thu Jun 11, 2020 4:06 am

Thanks
Same issue today.
No other report on forum so could be something on my end but it works with 'all computer'
Will keep watching
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nick.bolton
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Re: iPlayer FYI

Thu Jun 11, 2020 6:00 am

There's definitely something going on. I can get it working, but it seemed intermittent. Have another user with this issue also.
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nick.bolton
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Re: iPlayer FYI

Thu Jun 11, 2020 8:20 pm

Give it a try now, it should be working. Both Netflix and BBC iPlayer
Paraf
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Re: iPlayer FYI

Fri Jun 12, 2020 2:27 am

No luck - Not recognizing the redirect - "This content is not available in your location"
All BBC site & cookies info cleared - don't know if some other id is hiding somewhere!
Tried Chrome & Firefox.
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nick.bolton
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Re: iPlayer FYI

Fri Jun 12, 2020 6:53 am

Thanks for letting me know. Can you try the instructions in this link and let me know if it helps?
https://kb.wisc.edu/31480
Paraf
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Re: iPlayer FYI

Fri Jun 12, 2020 11:20 am

I did all the commands & restarted at the end only. No change.
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nick.bolton
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Re: iPlayer FYI

Fri Jun 12, 2020 11:46 am

Ok, can you give it another try now and see if its working?
Paraf
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Re: iPlayer FYI

Fri Jun 12, 2020 12:03 pm

still complaining about location with iplayer selected.
With all computer it works in incognito but not in std even with all BBC cookies cleared.
Hope this helps
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nick.bolton
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Re: iPlayer FYI

Fri Jun 12, 2020 12:16 pm

Ok, it's pretty frustrating - we've got a few users with this issue, and it's working for others without any problem. Still looking...

What antivirus are you using?
Paraf
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Re: iPlayer FYI

Fri Jun 12, 2020 12:55 pm

just windows 10 std
g6radio
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Re: iPlayer FYI

Fri Jun 12, 2020 7:03 pm

Nick

Problem here getting "watch bbc iplayer" to work, same problem as reported above.

No antivirus

version 4.91

firefox and chrome


Nick... please advise the correct procedure to get bbc iplayer selection to work assuming :

Just booted pc

no antivirus

HA not yet open

No other programs open..

We need the exact steps needed to get "watch bbc iplayer" to work.

During this lot of tests i had no problems with selecting london and all computer or chrome and london...

2 different PCs same problem as mentioned by others

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