Page 1 of 1
Macys Access denied
Posted: Wed Jun 24, 2020 3:22 am
by dsicon
I could not access macys.com for days. I tried several different browsers, error message is
Access Denied
You don't have permission to access the requested URL on this server.
Reference: 18.457b4117.1592925317.2b681af
Finally on a hunch I disconnected Hideaway and then Macys came up normally.
I restarted HideAway then Macys blocked me again.
Is there a way to add an exclusion for Macys ?
BTW this is the first time I have seen this with HideAway and a particular web site.
Re: Macys Access denied
Posted: Wed Jun 24, 2020 5:19 am
by nick.bolton
Hi,
Can you let me know which location you're connecting to and what web browser you're using?
Re: Macys Access denied
Posted: Sun Jun 28, 2020 5:18 am
by dsicon
Connecting to Los Angeles, tried 3 browsers FireFox, Chrome and whatever that new Win10 browser is called all had same response. Setting is All Computer.
Re: Macys Access denied
Posted: Sun Jun 28, 2020 5:36 pm
by nick.bolton
Thanks for letting me know. I'll report it to them - I think they're blocking the whole host because some people may have used them for illegitimate means in previous years. We'll also soon allow you to whitelist websites like this so they don't get redirected.
Re: Macys Access denied
Posted: Thu Jul 16, 2020 2:57 am
by dsicon
V4.11.3 Macy's still does not work, I get access denied
Sourceforge could not create account until I quit Hideaway, something about un trusted IP
Re: Macys Access denied
Posted: Thu Jul 16, 2020 8:01 am
by nick.bolton
There doesn't seem to be any way to get in touch with someone at Macys to get them to unblock it.
Sometimes you get this with VPNs, websites sometimes block whole hosting providers because their IP block had been used badly in the past.
Re: Macys Access denied
Posted: Fri Apr 08, 2022 9:41 pm
by juankax
Re: Macys Access denied
Posted: Sat Apr 09, 2022 9:32 am
by nick.bolton
Which server is this now? Los Angeles?
Re: Macys Access denied
Posted: Fri Nov 17, 2023 8:34 am
by nick.bolton
It's on Maceys side unfortunately. We've tried to get it unblocked but they're very opaque about it.