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HideAway Won't Run After Update

Posted: Mon Aug 17, 2020 9:43 pm
by Col
Hi,

Both Windows 10 and HideAway updated (v4.11.3) and now HideAway won't run.

It loads, but just sits with the "CHECKING FOR LICENSE" icon greyed out.

I can select Show License Key, which displays my current active key.

I have uninstalled and reinstalled HideAway with the same issue.

Thanks.

Re: HideAway Won't Run After Update

Posted: Mon Aug 17, 2020 10:33 pm
by nick.bolton
Can you re-activate your key. Meaning, re-enter your key and press the Activate button. Did that help?

Otherwise, can you shut down HideAway, Right click in system tray and select Quit

Then download and install this version.
http://cdn.firetrust.com/downloads/hide ... -setup.exe

Re: HideAway Won't Run After Update

Posted: Tue Aug 18, 2020 12:05 am
by Col
Re-activating the key did the trick.

Thanks Nick.