HideAway Won't Run After Update

Col
Rattled Rabbit
Posts: 4
Joined: Fri Sep 27, 2019 10:33 pm

HideAway Won't Run After Update

Mon Aug 17, 2020 9:43 pm

Hi,

Both Windows 10 and HideAway updated (v4.11.3) and now HideAway won't run.

It loads, but just sits with the "CHECKING FOR LICENSE" icon greyed out.

I can select Show License Key, which displays my current active key.

I have uninstalled and reinstalled HideAway with the same issue.

Thanks.
User avatar
nick.bolton
The Big Cheese
Posts: 2250
Joined: Thu Aug 28, 2008 4:02 pm

Re: HideAway Won't Run After Update

Mon Aug 17, 2020 10:33 pm

Can you re-activate your key. Meaning, re-enter your key and press the Activate button. Did that help?

Otherwise, can you shut down HideAway, Right click in system tray and select Quit

Then download and install this version.
http://cdn.firetrust.com/downloads/hide ... -setup.exe
Col
Rattled Rabbit
Posts: 4
Joined: Fri Sep 27, 2019 10:33 pm

Re: HideAway Won't Run After Update

Tue Aug 18, 2020 12:05 am

Re-activating the key did the trick.

Thanks Nick.

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