Firetrust Support Forums

Windows 10 Pro 1909 64 bit.

Just in the last few days I have noticed that Hideaway crashes repeatedly.

It doesn't matter whether it's set to just redirect one browser or the whole computer, within 5 minutes of launch it crashes.

I have rebooted, uninstalled, reinstalled. The same thing happens.

Is there an error log somewhere so I can see what's causing this?

I have the same here Winver 2004 pro 20257.0000 x64

Hi there, we've found an issue with this latest version which affects a few people (7 now).

Download and install this version.

http://cdn.firetrust.com/downloads/hide ... -setup.exe

Make sure the old HideAway is not running (right click in the system tray), then run the installer for this new version. Seems it fixes it for people who had this issue.

Sorry about this, we didn't see this in out testing and it's only affected a few people. We'll get this out as an update,