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vienna not working?
Posted: Sun Apr 11, 2021 6:55 pm
by mabgate
austria, vienna dosn't working for me. the connect is green but the latency shows -1ms and no data is transmitted. Is that only for me or can someone confirm it?
Re: vienna not working?
Posted: Sun Apr 11, 2021 8:02 pm
by nick.bolton
Sorry, should be working again now
Re: vienna not working?
Posted: Mon Apr 12, 2021 12:21 am
by mabgate
top! THX for that quick response.

Re: vienna not working?
Posted: Sun Apr 18, 2021 12:11 am
by mabgate
Hello at all,
vienna is hanging again. please repair it for us. THX again
Re: vienna not working?
Posted: Sun Apr 18, 2021 1:39 am
by nick.bolton
It seems ok to me, I'm connecting ok and the speeds are fine.Can you check again?
Re: vienna not working?
Posted: Mon Apr 19, 2021 3:27 am
by koehtobi90
During Formula 1 races the speed is quite low.
Re: vienna not working?
Posted: Mon Apr 19, 2021 6:51 am
by nick.bolton
Ok, is this for the Vienna server? I get about +100mb/s from New Zealand for it which should be more than enough for streaming video
Can you let me know the formula1 website you're watching from?
Also, do you use MalwareBytes? There's a feature with it called 'Web Protection' and it slows your internet connection quite considerably. So you could disable it if it's being used.
Re: vienna not working?
Posted: Mon Apr 19, 2021 7:48 pm
by koehtobi90
It's only during the races. There are no streaminproblems during the pre- and post-race-shows.
https://tvthek.orf.at/live
https://www.servustv.com/sport/
I don't use MalwareBytes.
Re: vienna not working?
Posted: Mon Apr 19, 2021 7:57 pm
by nick.bolton
How fast is your internet speed without HideAway? Also have you tried a different web browser?
What about if it's set to a lower resolution for the video when you're watching the race? I know when there's a lot of fast movement, it takes a lot more processing power compared to more slower pictures.
Re: vienna not working?
Posted: Mon Apr 19, 2021 11:20 pm
by koehtobi90
My internetspeed is about 50 Mbit/s and i tried diffenrent browsers.
It's possible to watch the races with lower resolution but than i can use a free vpn aswell und save my money.
Re: vienna not working?
Posted: Tue Apr 20, 2021 8:53 am
by nick.bolton
Do the free VPNs have the same problems?
Is it 4k or 1080?
If you go to speedtest.net with HideAway active, do you get close to 50mb/s?
Re: vienna not working?
Posted: Wed Apr 21, 2021 4:55 am
by koehtobi90
I haven't used one until now.
720p
Re: vienna not working?
Posted: Wed Apr 21, 2021 7:54 am
by nick.bolton
OK, that should be fine to watch 720p.
It would be interesting to try on a different computer, or friends computer and see if the same issue is there. It might come down to performance of the computer itself.
Re: vienna not working?
Posted: Mon May 03, 2021 1:12 am
by koehtobi90
Now the download speed of the vpn connection is about 2.7 MBit/s. Much too slow for streaming the race.
Re: vienna not working?
Posted: Mon May 03, 2021 2:10 am
by mabgate
Hello,
unfortunately dropped out again... pls fix it.
thx!