Firetrust Support Forums

I tried to add a rule but as soon as I clicked the menu item the whole app just became blank except for this error message "Missing or invalid address in configuration". I rebooted Windows and it starts up totally blank. I'll uninstall and reinstall it and advise if it fails to proceed

After some weirdness I ended up totally uninstalling Hideaway with BCU, including all "other bits". Reinstalling announced another version (don't know what version!) was waiting to finish installing - WHAT? On restarting windows v4.22.2 was already installed and wanting it's key. It seems OK now. Not sure what was going on though

Ok,a bit of strangeness there.

We're redoing a lot of it at the moment, so hopefully lots of improvements.

Can you take a screenshot of your rules next time as we'd like to re-create the error/crash.

Thanks

Haven't got any rules yet, that was to be my first one... bit nervous now

I can email you today's log.log if that's any help

Thanks, that might be helpful. [email protected]