Firetrust Support Forums

It might just be a coincidence but ever since Hideaway updated my surfing experience is dreadfully slow using Firefox. Every link I click onto takes an eternity to load or I have to refresh and refresh to get it up. I'm not a VPN expert, I haven't changed any settings and am using London all the time. When I disconnect Hideaway I don't have any issues which may suggest there's an issue for me at least?

Hi, can you please try again now and see if it's faster?

Hi Nick

Thank you for the quick reply. It is certainly much better now, thank you

Brilliant, thanks for letting me know