Problem syncronising Android

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
kenuk
Student Sheep
Posts: 11
Joined: Sun Apr 25, 2010 12:07 am

Problem syncronising Android

Thu Oct 22, 2015 11:50 pm

I downloaded your app for Android and after I realised I needed a different password I thought I had it sussed! However, when I open Mailwasher Pro on my desktop and try to sync the accounts I got this message:
{"code":1000,"message"":Validation Failed","errors":[{"code":2030, "field":"email","message""Unique key violation"}]}
User avatar
nick.bolton
The Big Cheese
Posts: 1781
Joined: Thu Aug 28, 2008 4:02 pm

Re: Problem syncronising Android

Fri Oct 23, 2015 6:28 am

Hi

Can you (in MailWasher Pro), go to Settings>>Accounts>>General, and remove any non letters from the 'Account Description' such as apostrophes ' and brackets () etc.

Then try to sync again.

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