Notifications gone MIA

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
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nick.bolton
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Re: Notifications gone MIA

Tue Feb 02, 2016 1:43 pm

Our server notifies AWS which notifies Apple which notifies You
If we do it through AWS the only difference is it isn't notified by our server to send the message first
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nick.bolton
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Re: Notifications gone MIA

Tue Feb 02, 2016 1:54 pm

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Sidewinder
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Re: Notifications gone MIA

Wed Feb 03, 2016 8:07 am

Ok I opened those ports on my router and Norton.

I also enabled my Wireless connection to see if that made any difference.

Mail sync is dead after 10:22 am this morning and no notificatios.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
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Sidewinder
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Re: Notifications gone MIA

Wed Feb 03, 2016 2:19 pm

It appears I can mail sysc but only with my celluar connection turned on. With WiFi only I cannot get my new email from your server. No notifications with either/both connections available.

Not sure how it went from intermittent notifications to none at all.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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nick.bolton
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Re: Notifications gone MIA

Wed Feb 03, 2016 2:24 pm

It's really baffling! So it works on a cellular connection but not wifi? (except notifications). We'll keep looking
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Sidewinder
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Re: Notifications gone MIA

Thu Feb 04, 2016 8:54 am

This morning I was able to manually do a swipe and bring in fresh mail until around 11:37 AM EST. After that nothing happens. I did a log off, delete app, reload app and log back in all on Wi-Fi and still nothing.

Does the swipe request from my iPad use the APN resources to talk to your servers?

I am getting notifications from other apps but I'm in doubt that all are coming in.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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Sidewinder
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Re: Notifications gone MIA

Thu Feb 04, 2016 9:01 am

Did you change anything just now for my account?

I just turned off Wi_Fi and turned Cellular service on and did a swipe and it did a refresh.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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nick.bolton
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Re: Notifications gone MIA

Thu Feb 04, 2016 9:38 am

No, we didn't change anything yet. Just monitoring things.

If you swipe down, then close your phone, wait a bit then you should receive notifications. Notifications won't be shown if you're using the app.
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anniebrion
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Re: Notifications gone MIA

Fri Feb 05, 2016 11:38 am

Just got notification for 11 emails to my outlook account though no emails are there.
Annie.......... PC details
Mailwasher Pro βeta [v 7.12.39]
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Sidewinder
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Re: Notifications gone MIA

Fri Feb 05, 2016 1:06 pm

No notifications for days
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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nick.bolton
The Big Cheese
Posts: 2468
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Re: Notifications gone MIA

Fri Feb 05, 2016 1:24 pm

Right, we just noticed the notifications app wasn't working - no errors! Have restarted it
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Sidewinder
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Re: Notifications gone MIA

Sat Feb 06, 2016 4:05 am

No notifications at all since your last post.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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nick.bolton
The Big Cheese
Posts: 2468
Joined: Thu Aug 28, 2008 4:02 pm

Re: Notifications gone MIA

Sat Feb 06, 2016 9:44 am

OK, we'll check it's all working still

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