Mail Washer Mobile down?

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
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CWM030
Student Sheep
Posts: 17
Joined: Sat Apr 01, 2017 4:59 am
Location: Texas USA

Mail Washer Mobile down?

Postby CWM030 Sat Apr 01, 2017 9:43 am

Hi,

I just registered for Mail Washer Mobile this morning. As soon as I registered and put in my user name and the password I wanted and then tried to log in, it says invalid user name and password. And I know I put in the correct password because I copied and pasted it. I then tried to re register under a different email address. Same thing.

I tried to do a password reset.... I never get the email because as soon as I hit the send email button I get a little circle for one second then goes back to click here to submit?

Regards and Thanks,

Sincerely,
Christopher M

EMAIL: Chris@CWM030.COM
Last edited by CWM030 on Sun Aug 20, 2017 8:17 am, edited 3 times in total.
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nick.bolton
The Big Cheese
Posts: 1759
Joined: Thu Aug 28, 2008 4:02 pm

Re: Mail Washer Mobile down?

Postby nick.bolton Sun Apr 02, 2017 8:02 pm

Hi Christopher

That's odd, we've tried it here and it's working all ok. I can't find your account in our system, so can you try and register again. Try on your desktop using Google Chrome at http://mailwasher.firetrust.com

What mobile are you using?
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CW
CWM030
Student Sheep
Posts: 17
Joined: Sat Apr 01, 2017 4:59 am
Location: Texas USA

Re: Mail Washer Mobile down?

Postby CWM030 Mon Apr 03, 2017 4:20 am

I tried registering under chris@cwm030.com

and CWM030@Yahoo.com

That is very odd.... I am using a Samsung Galaxy J3[6]
Thanks and take care,
Chris M.

Chris@CWM030.com
( I know. and am aware that its bad to add your email address to the bottom of your signature .
I dont mind that my email address is out there, So please don't edit it out.... ) Thanks!
:bow :nono
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CWM030
Student Sheep
Posts: 17
Joined: Sat Apr 01, 2017 4:59 am
Location: Texas USA

Re: Mail Washer Mobile down?

Postby CWM030 Mon Apr 03, 2017 4:23 am

I just created an account with Chris@CWM030.COM

and I am logged in via the website, but when I open MWP and try to log in it says INVALID PASSWORD.

Yet, I am using the password I picked.
Thanks and take care,
Chris M.

Chris@CWM030.com
( I know. and am aware that its bad to add your email address to the bottom of your signature .
I dont mind that my email address is out there, So please don't edit it out.... ) Thanks!
:bow :nono
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nick.bolton
The Big Cheese
Posts: 1759
Joined: Thu Aug 28, 2008 4:02 pm

Re: Mail Washer Mobile down?

Postby nick.bolton Mon Apr 03, 2017 7:41 am

What mobile phone/tablet are you using?

So you login to MWP via Setting>>Sync ?

I still can't see the account you made in our system either
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CWM030
Student Sheep
Posts: 17
Joined: Sat Apr 01, 2017 4:59 am
Location: Texas USA

Re: Mail Washer Mobile down?

Postby CWM030 Mon Apr 03, 2017 8:28 am

Yes...... I created my account from the site you linked me in the previous reply.
Thanks and take care,
Chris M.

Chris@CWM030.com
( I know. and am aware that its bad to add your email address to the bottom of your signature .
I dont mind that my email address is out there, So please don't edit it out.... ) Thanks!
:bow :nono
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User avatar
nick.bolton
The Big Cheese
Posts: 1759
Joined: Thu Aug 28, 2008 4:02 pm

Re: Mail Washer Mobile down?

Postby nick.bolton Mon Apr 03, 2017 8:42 am

Does it work if you log back in to the website link?
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CWM030
Student Sheep
Posts: 17
Joined: Sat Apr 01, 2017 4:59 am
Location: Texas USA

Re: Mail Washer Mobile down?

Postby CWM030 Mon Apr 03, 2017 8:48 am

No, Invalid email or password.
Thanks and take care,
Chris M.

Chris@CWM030.com
( I know. and am aware that its bad to add your email address to the bottom of your signature .
I dont mind that my email address is out there, So please don't edit it out.... ) Thanks!
:bow :nono
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User avatar
nick.bolton
The Big Cheese
Posts: 1759
Joined: Thu Aug 28, 2008 4:02 pm

Re: Mail Washer Mobile down?

Postby nick.bolton Mon Apr 03, 2017 8:51 am

OK, I'll need to get a programmer to have a look at it - something odd going on
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CW
CWM030
Student Sheep
Posts: 17
Joined: Sat Apr 01, 2017 4:59 am
Location: Texas USA

Re: Mail Washer Mobile down?

Postby CWM030 Mon Apr 03, 2017 8:53 am

okay, please let me know when its fixed :)

Thanks.
Thanks and take care,
Chris M.

Chris@CWM030.com
( I know. and am aware that its bad to add your email address to the bottom of your signature .
I dont mind that my email address is out there, So please don't edit it out.... ) Thanks!
:bow :nono
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User avatar
nick.bolton
The Big Cheese
Posts: 1759
Joined: Thu Aug 28, 2008 4:02 pm

Re: Mail Washer Mobile down?

Postby nick.bolton Tue Apr 04, 2017 1:59 pm

Can you give it a try again now (To setup again from the start)
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CW
CWM030
Student Sheep
Posts: 17
Joined: Sat Apr 01, 2017 4:59 am
Location: Texas USA

Re: Mail Washer Mobile down?

Postby CWM030 Tue Apr 04, 2017 2:13 pm

Looks like its working!!!!

I was able to log in with my phone and MWP

I even logged out of MWP on the PC and logged back in and its working!
Thanks and take care,
Chris M.

Chris@CWM030.com
( I know. and am aware that its bad to add your email address to the bottom of your signature .
I dont mind that my email address is out there, So please don't edit it out.... ) Thanks!
:bow :nono
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User avatar
nick.bolton
The Big Cheese
Posts: 1759
Joined: Thu Aug 28, 2008 4:02 pm

Re: Mail Washer Mobile down?

Postby nick.bolton Tue Apr 04, 2017 2:15 pm

Great, good to hear. Not sure what happened the first time. The mobile version is pretty basic, but we're intending to update it
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