Cox Cable new settings causing problems with MailWasher 6.5.4

[Thelma Wickwere]

Any other users having a problem with the new Cox Cable settings and MailWasher? MailWasher will time out, with a notice saying "no response received from the server". Any suggestions greatly appreciated!

[rusticdog]

Hi there

What were the changes that Cox made to the settings ?

[Thelma Wickwere]

Thank you, RD. I've attached four screen shots to show the steps and settings Cox required. Appreciate any help you can provide!

[rusticdog]

OK, so in MailWasher, it looks something like this ?

cox.png (28.16 KiB) Viewed 6210 times

cox_advanced.png (27.79 KiB) Viewed 6210 times

[Thelma Wickwere]

Yes, settings do now look like that in MailWasher. I deleted the account and then re-entered it manually, using those settings and it seems to be working ! Wow, I really appreciate your help so much. RusticDog, you are a treasure.

[rusticdog]

Great, glad it's all sorted now.

Cheers
rd

[dearwebby]

If you use Eudora, Cox.net won't let you have your email or even look at it with MailWasher. No matter how much you love Eudora, you have to change to Thunderbird.
It is not the fault of MailWasher, but of Cox.net.