"Evaluating Message"
- bardos
- Travelling Tuatara
Post
"Evaluating Message"
Is there some way to turn off 'evaluating message" which takes a while to do its job and meanwhile hangs up the whole program?
- rusticdog
- Firetrust Monkey
- Contact:
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Re: "Evaluating Message"
If it's going slow, that will probably be the DNSBLs as they tend to be slowest. Try disabling those under Settings >> Spam Tools >> Origin of Spam ...see if it runs quicker then
- bardos
- Travelling Tuatara
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Re: "Evaluating Message"
Did that a few days ago, unchecked the two spam servers and there was no change... Don't think I had this in the past... just lately
- rusticdog
- Firetrust Monkey
- Contact:
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Re: "Evaluating Message"
OK, send me some logs, will see if it's noticeable where the slow down is.
Help >> Send Support Logs >> enter a brief note like 'eval running slow' >> in Ticket Number field enter chris >> Send Logs >> reply back here once sent.
Cheers
Help >> Send Support Logs >> enter a brief note like 'eval running slow' >> in Ticket Number field enter chris >> Send Logs >> reply back here once sent.
Cheers
- bardos
- Travelling Tuatara
Post
Re: "Evaluating Message"
What I did was a complete uninstall and then a reinstall... I suspect that all my firetrust folders were top-heavy from one update after another over the years, because some "junk" in those folders never came back on the new fresh install. copied over my accounts file and good to go... I'll see if the "evaluating" behaviour is left in the dust.... thx
- bardos
- Travelling Tuatara
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Re: "Evaluating Message"
New install solves any and every problem i had. Over the years I've been installing the upgrades one over the other. Starting fresh seems to work great
- Danielf
- Mystified Moa
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I have still an issue with "evaluating" . It takes a while to do its job.
Thank you in advance for your help,
Daniel
Re: "Evaluating Message"
I have done it but doesn't help.bardos wrote:New install solves any and every problem i had. Over the years I've been installing the upgrades one over the other. Starting fresh seems to work great
I have still an issue with "evaluating" . It takes a while to do its job.
Thank you in advance for your help,
Daniel
- rusticdog
- Firetrust Monkey
- Contact:
Post
Re: "Evaluating Message"
I don't recall seeing logs about this. Send them again in either case.
Help >> Send Support Logs >> enter a brief note like 'eval running slow' >> in Ticket Number field enter chris >> Send Logs >> reply back here once sent.
Cheers
Help >> Send Support Logs >> enter a brief note like 'eval running slow' >> in Ticket Number field enter chris >> Send Logs >> reply back here once sent.
Cheers
- Danielf
- Mystified Moa
- Danielf
- Mystified Moa
- rusticdog
- Firetrust Monkey
- Contact:
Post
Re: "Evaluating Message"
Sorry Daniel, I've been on holiday while I move house/town
No, I didn't receive any logs. Can you instead go into Help >> User Files >> there will be a file called autosupport.eml >> right click on that >> Send To >> Mail Recipient >> email it to me at forum@firetrust.com
Thanks
Chris
No, I didn't receive any logs. Can you instead go into Help >> User Files >> there will be a file called autosupport.eml >> right click on that >> Send To >> Mail Recipient >> email it to me at forum@firetrust.com
Thanks
Chris