Removing Emails
- bbarnard01
- Rattled Rabbit
Post
Removing Emails
I need help removing emails from the main list. I have about 15 emails from the past that will not leave the main list . I have synced with outlook, read them and they still remain on the main list. Can anyone give me an idea on how to remove them? I don't wand to delete them.
- rusticdog
- Firetrust Monkey
Post
Re: Removing Emails
Hi there
Check first MailWasher is using IMAP to access the account, under Settings >> Accounts >> Incoming >> at the top you can change from POP if necessary.
Also check in the same screen, click Advanced >> make sure Download Read Email is unchecked.
Check first MailWasher is using IMAP to access the account, under Settings >> Accounts >> Incoming >> at the top you can change from POP if necessary.
Also check in the same screen, click Advanced >> make sure Download Read Email is unchecked.
- bbarnard01
- Rattled Rabbit
Post
Re: Removing Emails
Thanks rusticdog , but that did not have any effect.
Anyone else out there with more ideas?
Regards
Anyone else out there with more ideas?
Regards
- rusticdog
- Firetrust Monkey
Post
Re: Removing Emails
Send me some logs. Go Help >> Send Support Logs >> enter a brief description like 'mail doesn't clear' >> in the Ticket Number field enter chris >> Send Logs >> reply back here once sent.
Thanks
Thanks
- Auguste
- Travelling Tuatara
- Location: France
Post
Re: Removing Emails
Hello,
Mailwasher 7.11.0 et 7.11.10.0
I have the same problem since 4/5 days.
I am in IMAP and after downloading the mails in my email software, these mails remain displayed in Mailwasher.
I have to close Mailwasher and when I open it and check the e-mails, the mails that remained displayed no longer appear.
French/English translate by Bing
Mailwasher 7.11.0 et 7.11.10.0
I have the same problem since 4/5 days.
I am in IMAP and after downloading the mails in my email software, these mails remain displayed in Mailwasher.
I have to close Mailwasher and when I open it and check the e-mails, the mails that remained displayed no longer appear.
French/English translate by Bing
Last edited by Auguste on Sat Dec 08, 2018 9:23 pm, edited 1 time in total.
Sorry for my English but I translate French/English by Google or Bing.
- rusticdog
- Firetrust Monkey
Post
Re: Removing Emails
OK, try removing the account from MailWasher >> restart the program >> then add your account back in.
OK, essayez de supprimer le compte de MailWasher >> redémarrez le programme >> puis ajoutez votre compte dans.
OK, essayez de supprimer le compte de MailWasher >> redémarrez le programme >> puis ajoutez votre compte dans.
- Auguste
- Travelling Tuatara
- Location: France
Post
Re: Removing Emails
Hello,
rusticdog
Thank you for your answer.
In an account I have a sub-folder in which I had a mail loaded but not open (I wanted to keep it unread) and that was what was blocking.
In Mailwasher, if I uncheck the search in this folder in IMAP, the read mails no longer appear. Same If I open this email as read.
I just made a discovery, so all the e-mails have to be opened in all the folders. I thought that there were only unread emails that remained in Mailwasher.
Nice day!
rusticdog
Thank you for your answer.
In an account I have a sub-folder in which I had a mail loaded but not open (I wanted to keep it unread) and that was what was blocking.
In Mailwasher, if I uncheck the search in this folder in IMAP, the read mails no longer appear. Same If I open this email as read.
I just made a discovery, so all the e-mails have to be opened in all the folders. I thought that there were only unread emails that remained in Mailwasher.
Nice day!
Sorry for my English but I translate French/English by Google or Bing.