Auto-delete
- jrmelton44
- It begins with a single step
Post
Auto-delete
How can I auto-delete spam? I have been getting many spam messages lately, and though the Sender field is always different, all of them contain the following characters: (support. I would like to auto-delete these messages, so that I never even see them. I have consulted the Help topic and gone into Settings to set up a filter, but apparently I am doing something wrong. I would appreciate any help. JRM
- Elektra
- Active Albatross
Post
Re: Auto-delete
I find that auto-delete no longer works since this latest version. I have a filter set up especially for auto-delete items that previously worked but today the mails that should be auto-deleted appear in the list checkmarked as spam (red).
- rusticdog
- Firetrust Monkey
Post
I take it your filter is correctly tagging the emails for delete, and showing the filter status in the Status column ?
Under the filter Action tab, is the option to 'Auto-delete this email'.
Re: Auto-delete
Sorry missed this post.jrmelton44 wrote: ↑Wed Sep 09, 2020 4:04 amHow can I auto-delete spam? I have been getting many spam messages lately, and though the Sender field is always different, all of them contain the following characters: (support. I would like to auto-delete these messages, so that I never even see them. I have consulted the Help topic and gone into Settings to set up a filter, but apparently I am doing something wrong. I would appreciate any help. JRM
I take it your filter is correctly tagging the emails for delete, and showing the filter status in the Status column ?
Under the filter Action tab, is the option to 'Auto-delete this email'.
Should be working. If you manually stop the checking mail, this will cancel the auto-delete process. Also are any other spam tools tagging these messages, like Friends List etc .. ?Elektra wrote: I find that auto-delete no longer works since this latest version. I have a filter set up especially for auto-delete items that previously worked but today the mails that should be auto-deleted appear in the list checkmarked as spam (red).
- Elektra
- Active Albatross
Post
Re: Auto-delete
I am not manually stopping the mail check and the spammer concerned is not in my friends list. Would you like me to send you logs?
- rusticdog
- Firetrust Monkey
Post
Also if you can a screenshot of MailWasher showing the message that didn't autodelete would also be good, can be sent to forum@firetrust.com
Cheers
Re: Auto-delete
Yeah if you could, be sure to put chris in the Ticket Number field
Also if you can a screenshot of MailWasher showing the message that didn't autodelete would also be good, can be sent to forum@firetrust.com
Cheers
- Elektra
- Active Albatross
Post
Re: Auto-delete
Sorry for the delay in getting back to you. I never receive a mail to inform me that a reply has been made so I just clocked-in to check.
Anyway, I have nothing in my message list at the moment but the spammer concerned sends me at least 2 every day so, now I know what to do, I will deal with that when I next get one or more of those mails.
Anyway, I have nothing in my message list at the moment but the spammer concerned sends me at least 2 every day so, now I know what to do, I will deal with that when I next get one or more of those mails.
- rusticdog
- Firetrust Monkey
- Elektra
- Active Albatross
Post
Re: Auto-delete
I sent logs to Chris last night. I did take a screenshot as requested but did not have time to send it to you. I will send it when I get to the office today.