log in problems

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Posts: 1
Joined: Tue Sep 16, 2008 6:35 am

log in problems

Tue Sep 16, 2008 6:44 am

Mailwasher log in problems on a new laptop.

When I try to Logon to my mailwasher account I get the following message
"Bad username or password"

The username & password are however correct for my server, and I can log into my server account with them?
I am perplexed!
Can anyone help?

User avatar
Omniscient Kiwi
Location: Gilbert, Arizona
Posts: 8671
Joined: Fri Jul 25, 2008 5:13 am

Re: log in problems

Tue Sep 16, 2008 10:54 am

Look at your e-mail program and check the advanced settings for security and ports used, make sure MW is set exactly the same.

The other thing to check for is an extra space in either the user name or password, that bites a lot of folks.
User avatar
Firetrust Monkey
Posts: 15096
Joined: Mon Jun 13, 2005 6:27 pm

Re: log in problems

Tue Sep 16, 2008 1:47 pm

Moved to MW Troubleshooting topic.

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