Issue With Yahoo/Att Accounts - Long Time Now

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
Grim.Reaper
Rattled Rabbit
Posts: 4
Joined: Sat Dec 16, 2023 12:56 am

Issue With Yahoo/Att Accounts - Long Time Now

Sat Dec 16, 2023 1:02 am

I have been one of the users impacted by yahoo/att accounts not working and has been over a month now. I have seen posts suggesting people have received a version that works unofficially and others suggest the issue is close to being fix, although that has been said for awhile now. Can someone provide an update on this? Paying for a product that hasn't worked in a month, is there going to be some kind of partial refund for not being able to use?
gingbat
Least Evil Firetrust Employee
Posts: 1789
Joined: Mon Jul 28, 2008 4:04 pm

Re: Issue With Yahoo/Att Accounts - Long Time Now

Sat Dec 16, 2023 6:28 am

Yes, we've got a version out in beta now which seems to work well for most, email support if you would like a copy.... re refunds, sorry but no, that wont be on the cards, however we can definitely extend any current subscription that has been effected, just let us know via support also... :)

Cheers!!
Grim.Reaper
Rattled Rabbit
Posts: 4
Joined: Sat Dec 16, 2023 12:56 am

Re: Issue With Yahoo/Att Accounts - Long Time Now

Sat Dec 16, 2023 6:53 am

We have been hearing about these betas and the promise of "any day now" for a long time. I'll certainly contact support an extend, although it's not a product I will be investing in after my subscription runs out based on how this issue has been handled. What good is an extension if it the product doesn't work?
Grim.Reaper
Rattled Rabbit
Posts: 4
Joined: Sat Dec 16, 2023 12:56 am

Re: Issue With Yahoo/Att Accounts - Long Time Now

Sun Dec 17, 2023 9:53 pm

I received the latest beta and that does appear to work.
Altzania
Student Sheep
Posts: 19
Joined: Wed Nov 15, 2023 11:03 am

Re: Issue With Yahoo/Att Accounts - Long Time Now

Mon Dec 18, 2023 12:37 am

Grim.Reaper wrote:
Sun Dec 17, 2023 9:53 pm
I received the latest beta and that does appear to work.

I had similar problems to yours with my Hotmail accounts and I am currently running a beta version (7.12.193) and all accounts now work perfectly. Good Sunday and may it continue like this, thanks to the MailWasher team.

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