running updated MWP 7-15-10

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wombat
Travelling Tuatara
Posts: 49
Joined: Wed Nov 05, 2008 10:30 am

running updated MWP 7-15-10

Mon Dec 09, 2024 6:25 pm

after running 7-15-10 for a while now and check for updates I get a pop up saying Found new updates for MWP and it lists
7-12-6
7-12-1
7-11-10
7-9-0
7-8-0

these are all lower than my current lifetime license so i have not clicked on them

why do i keep getting this pop up

Ron
gingbat
Least Evil Firetrust Employee
Posts: 1785
Joined: Mon Jul 28, 2008 4:04 pm

Re: running updated MWP 7-15-10

Mon Dec 09, 2024 7:41 pm

Hi Ron,
Yes, this can happen sometimes if update from the Free version to the Pro version.

Please backup first via File>>Export, (you likely wont need this, just in case any problems), then uninstall MWPro and click YES to save your user data files.

Restart your PC and reinstall from here:

https://www.firetrust.com/products/mail ... o/download

Please let me know if any problems.
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wombat
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Re: running updated MWP 7-15-10

Mon Dec 09, 2024 8:04 pm

Hi Gingbat,

I did not update from the free version I have had the lifetime ver for years, do you still want me to follow the instructions above
Ron
gingbat
Least Evil Firetrust Employee
Posts: 1785
Joined: Mon Jul 28, 2008 4:04 pm

Re: running updated MWP 7-15-10

Tue Dec 10, 2024 6:14 am

Hi Ron,
Yes, I'd still try that, it wont likely cause any issues but just ensure you do backup first just in case.

Cheers!
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wombat
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Re: running updated MWP 7-15-10

Tue Dec 10, 2024 10:54 am

I assume that the backup will keep my settings is that correct?
Because this program is very important to me
Ron
gingbat
Least Evil Firetrust Employee
Posts: 1785
Joined: Mon Jul 28, 2008 4:04 pm

Re: running updated MWP 7-15-10

Tue Dec 10, 2024 11:36 am

Hi Ron,
Yes, indeed it will, but to be double sure, you could save all files in the folder that opens when you click Help>>User Files in MWpro to another location as a secondary backup.....

(Just in case the backup fails for some unknown reason)
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wombat
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Re: running updated MWP 7-15-10

Tue Dec 10, 2024 11:38 am

Thanks ginbat will get that done today
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wombat
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Re: running updated MWP 7-15-10

Wed Dec 11, 2024 1:07 am

Hi ginbat, Ron here looks like all went well and MWP is now working as it should except fo the version number it is now 7.15.19 is this correct, also the page that came up was signed your new firetrust overlords is this also correct
Ron wombat
gingbat
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Posts: 1785
Joined: Mon Jul 28, 2008 4:04 pm

Re: running updated MWP 7-15-10

Wed Dec 11, 2024 5:51 am

Hi Ron, yes, both correct, sounds like you are all set! :) cheers!
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wombat
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Re: running updated MWP 7-15-10

Wed Dec 11, 2024 10:21 am

👍
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wombat
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Re: running updated MWP 7-15-10

Wed Dec 11, 2024 3:19 pm

Hi ginbat, on starting my computer today MWP is asking me to update to 7.15.19

should i do that and why is there two version numbers
gingbat
Least Evil Firetrust Employee
Posts: 1785
Joined: Mon Jul 28, 2008 4:04 pm

Re: running updated MWP 7-15-10

Wed Dec 11, 2024 3:31 pm

Yes, 7.15.19 is the correct/latest version....?

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