MW 2010 - Awakening from Sleep mode

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
CLK Group
Travelling Tuatara
Posts: 28
Joined: Mon Jul 26, 2010 6:51 am

MW 2010 - Awakening from Sleep mode

Wed Aug 18, 2010 6:57 am

For the past several weeks I've had a problem with MW 2010 not waking up from Sleep. The program either shows a gray screen with no functionality, or appears to be awake with no functionality.

I have to shut it down and reopen.

Vista Home Premium
Service Pack 2
Intel Core 2 [email protected] GHz
RAM 3.00 GB
Virtual Memory 3.16 GB
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stan_qaz
Omniscient Kiwi
Location: Gilbert, Arizona
Posts: 8671
Joined: Fri Jul 25, 2008 5:13 am

Re: MW 2010 - Awakening from Sleep mode

Wed Aug 18, 2010 7:39 am

It can take a minute or more to wake up from Hibernate (on my system) after the window is first displayed as the dim version. Give it a while and see if it doesn't wake up.
I am not a Firetrust employee just a MW user.
--
First rule of computer consulting: Sell a customer a Linux computer and you'll eat for a day,
sell a customer a Windows computer and you'll eat for a lifetime.
CLK Group
Travelling Tuatara
Posts: 28
Joined: Mon Jul 26, 2010 6:51 am

Re: MW 2010 - Awakening from Sleep mode

Thu Aug 19, 2010 6:13 am

The problem appears to be intermittent. Sometimes MW 2010 awakens from Sleep with no problems, sometimes it stays in twilight with no functionality until the messge 'Mail Washer Pro Not Responding' appears.

I then have to shut it down and re-open.
ru
rusticdog

Re: MW 2010 - Awakening from Sleep mode

Thu Aug 19, 2010 7:26 am

CLK Group wrote:The problem appears to be intermittent. Sometimes MW 2010 awakens from Sleep with no problems, sometimes it stays in twilight with no functionality until the messge 'Mail Washer Pro Not Responding' appears.

I then have to shut it down and re-open.

When you do that does the Crash Report screen appear ?
CLK Group
Travelling Tuatara
Posts: 28
Joined: Mon Jul 26, 2010 6:51 am

Re: MW 2010 - Awakening from Sleep mode

Thu Aug 19, 2010 10:36 am

Yes - I normally have not waited that long before shutting it down and re-opening, but today I did and the 'crash report' did pop up - I submitted it.
ru
rusticdog

Re: MW 2010 - Awakening from Sleep mode

Thu Aug 19, 2010 6:02 pm

OK good. The email will be buried in my Inbox somewhere then :)

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