Sync Link problem

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
Lexie08
It begins with a single step
Posts: 1
Joined: Mon Dec 17, 2012 7:07 pm

Sync Link problem

Mon Dec 17, 2012 7:30 pm

I have setup MW Mobile on my Tablet but when I click the Sync button on my desktop MWP I am getting an error message saying that the user name (or email address when trying to setup a new sync account) is already in use. What should I do to establish the Sync function between the 2 devices?
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nick.bolton
The Big Cheese
Posts: 1781
Joined: Thu Aug 28, 2008 4:02 pm

Re: Sync Link problem

Wed Dec 19, 2012 10:11 am

Hi

When you started using the mobile version, it asks you to create a Mailwasher ID. You enter your email address, make up a username and password. This is used to sync the desktop version to the mobile version. Once in, you should enter your actual email account settings which lets you view your email.

Can you enter the Mailwasher ID you created in the mobile version (username and password) in to the Desktop version to sync. If you want to start again, let me know and we'll delete the account info.

Nick
xboxxerr
It begins with a single step
Posts: 1
Joined: Wed Feb 11, 2015 6:06 pm

Re: Sync Link problem

Wed Feb 11, 2015 6:13 pm

What should I do to establish the Sync function between the 2 devices?
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nick.bolton
The Big Cheese
Posts: 1781
Joined: Thu Aug 28, 2008 4:02 pm

Re: Sync Link problem

Wed Feb 11, 2015 6:22 pm

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