Mail is not removed from MailWasher Pro after a Wash

[USAOz]

Mailwasher Pro 6 used to remove messages after a Wash then downloading into Outlook 2010, then checking mail again (the downloaded messages were then removed).

This has only happened after a new router was installed but I fail to see why that would change anything in how MailWasher Pro 6 handles messages!

Any ideas as to how to restore MWP6 to original functioning state?

[stan_qaz]

Not a MW problem, the remove downloaded messages is an Outlook function. Check your setting for "Leave mail on server" and unselect that option.

[Pierre]

Use this screen shot. It may help.

Outlook 2010 settings.jpg (142.57 KiB) Viewed 9238 times

[TrustFire]

Check out the step-by-step tutorial on Microsoft Outlook at the following link:-

http://forum.firetrust.com/viewtopic.ph ... 6cb#p74278

[USAOz]

Thanks to you all! IT WAS the issue of messages being left on the server. I previously had that deselected in Outlook but when Telstra took remote control and set up a new mail directory (unwanted) yesterday, I failed to notice they had not deselected the leave message on server option!. All fixed now! Thanks heaps guys!

[NannyMoo]

I have just re-joined MWP as we had purchased a new computer and was confusing downloading all the old stuff. So I deleted the old MWP and have now installed the new MWP. I just love this program, have been a devoted user for about 12 years now. BUT, as I am a golden oldie, I cannot fathom how to get rid of the mail after it has been washed, other than to delete it myself. There has to be a way around this. I am using Windows Live Mail as my mail account. It does not have the screen shot above, so I cannot untick the "leave a copy on your server'. Any suggestions are gratefully received!

Cheers

NannyMoo

[TrustFire]

I am using Windows Live Mail as my mail account. It does not have the screen shot above, so I cannot untick the "leave a copy on your server'.

The above screenshot belongs to Outlook — hence, it won't resemble your Windows Live Mail options.

Any suggestions are gratefully received!

Cheers

NannyMoo

Check out the the graphical illustration at the following link to configure your Windows Live mail server:—

• http://forum.firetrust.com/viewtopic.php?p=73230#p73230