"No Email Accounts exist"

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
daveadams
Travelling Tuatara
Posts: 43
Joined: Tue Sep 18, 2012 5:29 am

"No Email Accounts exist"

Mon Jul 29, 2013 5:58 am

I am using the latest version of 1.2. All been working ok untill today, now when I start the app I get "start" and "wash" instead of "Dave" and "Wash". When I press "start" I get the above "No email accounts exist". I have tried to add the account, but get a message from the server "Device Not Known". I have even tried Synch from the desktop but still not working.

Oddly though I get a notification For the Dave account, but on checking there are No Emails, and I am back to square one again.

Any idea what I am doing wrong or is there a problem at the server end with my account?

Dave
iPhone 5S IOS 8.1.2 (Not Jailbroken)
Samsung Galaxy Tab2, Android Version 4.0.4
Windows 7 Ultimate 64bit Laptop
Mail Washer Pro 2012 7.4.1
Mail Washer Mobile 2.0.0
daveadams
Travelling Tuatara
Posts: 43
Joined: Tue Sep 18, 2012 5:29 am

Re: "No Email Accounts exist"

Tue Jul 30, 2013 6:49 am

All working and back to normal now Nick, dont know what you did but it worked.

Dave
iPhone 5S IOS 8.1.2 (Not Jailbroken)
Samsung Galaxy Tab2, Android Version 4.0.4
Windows 7 Ultimate 64bit Laptop
Mail Washer Pro 2012 7.4.1
Mail Washer Mobile 2.0.0
User avatar
nick.bolton
The Big Cheese
Posts: 1956
Joined: Thu Aug 28, 2008 4:02 pm

Re: "No Email Accounts exist"

Tue Jul 30, 2013 7:06 am

Yes, we had a server upgrade which didn't go as planned, so we rolled it back
daveadams
Travelling Tuatara
Posts: 43
Joined: Tue Sep 18, 2012 5:29 am

Re: "No Email Accounts exist"

Tue Jul 30, 2013 7:26 am

No problem Nick, I have my fair share of phone system upgrades that dont go as planned. Backup, Backup, and Backup again. Can save a lot of grief.

Dave
iPhone 5S IOS 8.1.2 (Not Jailbroken)
Samsung Galaxy Tab2, Android Version 4.0.4
Windows 7 Ultimate 64bit Laptop
Mail Washer Pro 2012 7.4.1
Mail Washer Mobile 2.0.0

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