App Hang on IOS
- Sidewinder
- Weary Womble
Post
App Hang on IOS
Been seeing frequent hangs after a Check Mail on IOS. No way to clear. APP not visible in the "running apps area". Always have to Uninstall/Reinstall to clear. Spinner just keeps turning with no time out. Some times if I click on the account header at the UL side It will go back to the accounts listing and then show the number of incoming messages. Then it will resume OK. Not sure why but it may be related to another problem e.g. having to do more than one Check Mails to get the current messages shown (usually two).
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
- nick.bolton
- The Big Cheese
Post
Re: App Hang on IOS
Is this when you do a pull to refresh, or select an account? Also, when the spinner keeps spinning, it should time out after 30 seconds. Does it come back after a minute?
- Sidewinder
- Weary Womble
Post
Re: App Hang on IOS
It's on a pull down. Never times out, left it set and it will not clear.nick.bolton wrote:Is this when you do a pull to refresh, or select an account? Also, when the spinner keeps spinning, it should time out after 30 seconds. Does it come back after a minute?
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
- nick.bolton
- The Big Cheese
Post
Re: App Hang on IOS
Seems odd that it's still displaying if it's not in the running apps list. We need to update the PhoneGap application (the wrapper for the Mailwasher html pages) so there might be a related fix there for it.
- nick.bolton
- The Big Cheese
- Sidewinder
- Weary Womble
Post
Re: App Hang on IOS
Did not observe the hang previously. I think the need for an extra sync to get the message was there previously. I have not checked to see if the app is visible in the run stream for the last couple of revs e.g. no hangs.nick.bolton wrote:Would be interesting to see if it happens on an older version
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
- rubybscobie
- Rattled Rabbit
Post
Re: App Hang on IOS
It used to hang on my device but I think the current version is doing fine now.
- kiaraalosh
- Rattled Rabbit
Post
Re: App Hang on IOS
Mine is hanging right now. What should I do? Should I delete and reinstall it?
"Anybody can do anything that he imagines." value point distribution reviews
- nick.bolton
- The Big Cheese
Post
Re: App Hang on IOS
Are you just seeing the spinner when trying to load accounts or has the whole app frozen? I'd just close it down and restart it