Restored Message but Attachment Missing

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angelah
Travelling Tuatara
Posts: 62
Joined: Wed Sep 17, 2008 3:03 am

Restored Message but Attachment Missing

Tue Oct 15, 2013 10:20 am

Hello all,

I restored a message I accidentally deleted but the attachment was not there. Please advise how
to restore the full message AND attachment without contacting the sender.

Thank you.
ataraxy
Knowledgeable Kea
Posts: 1910
Joined: Thu Feb 26, 2009 1:17 pm

Re: Restored Message but Attachment Missing

Tue Oct 15, 2013 2:37 pm

You'll have to contact the sender.

As MailWasher only downloads the first few hundred lines of the email (I'm not sure how many it is in your version, or whether it is a user controllable parameter), MailWasher won't have downloaded the attachment, and so doesn't have a copy of it in the Recycle Bin that it can restore.
Windows 10

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