Not responding

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Tregliam
Rattled Rabbit
Posts: 3
Joined: Thu Mar 04, 2010 9:56 am

Not responding

Sun Nov 17, 2013 4:12 am

Using windows 7 Prof with SP1 and exec Mailwasher 6.5.4 I am observing the following problem since several months. After login to Windows the first loading of Mailwasher will yield “not responding” and I have to cancel. A subsequent loading may yield the same outcome or the pgm works fine. An occasional third loading will always be fine.
Anyone else encountering this behavior?
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TrustFire
βeta Tester
Location: 127.0.0.1
Posts: 12729
Joined: Fri Jul 30, 2010 11:04 pm

Re: Not responding

Sun Nov 17, 2013 5:36 am

Nope, no such problem, here - on 8.1, 8 and 7.

You may try the following troubleshooting measure:--
  • Ensure MWP is not running (not even as a background process)
  • Navigate to C:\Users\YourProfileName\AppData\Roaming\
  • Rename the MailWasherPro folder to MailWasherPro_BackUp
  • Reboot your Windows 7
  • Run MWP to check whether the issue is present
Please note the above is merely a troubleshooting measure to find the cause of your issue - all your configurations shall be safely stored at your MailWasherPro_BackUp folder.
MWP 7 (ßeta) | Windows 8.1 Pro (x64) | The Bat! Professional (ßeta) | Windows 10 Firewall Control (ßeta) | ESET Endpoint Antivirus (ßeta) | NVIDIA GeForce GTX 1060 | Internet Connection Speed (D=50 Mb/s, U=3.5 Mb/s) | .NET Framework (4.8)
Tregliam
Rattled Rabbit
Posts: 3
Joined: Thu Mar 04, 2010 9:56 am

Re: Not responding

Sun Nov 17, 2013 8:33 am

Thank you for your suggestion. There were innumerous mwLog.date entries indicating a problem. I copied what I needed into the newly created directory and all seems to be fine.
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TrustFire
βeta Tester
Location: 127.0.0.1
Posts: 12729
Joined: Fri Jul 30, 2010 11:04 pm

Re: Not responding

Fri Nov 29, 2013 2:18 am

Good work, Tregliam - glad you got that sorted out. :thumbsup :)


Last bumped by TrustFire on Fri Nov 29, 2013 2:18 am.
MWP 7 (ßeta) | Windows 8.1 Pro (x64) | The Bat! Professional (ßeta) | Windows 10 Firewall Control (ßeta) | ESET Endpoint Antivirus (ßeta) | NVIDIA GeForce GTX 1060 | Internet Connection Speed (D=50 Mb/s, U=3.5 Mb/s) | .NET Framework (4.8)

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