Unable to contact server
- nick.bolton
- The Big Cheese
Post
Re: Unable to contact server
Thanks, pretty frustrating for everyone. We've got some things sorted now and plan to have it all up and running tomorrow afternoon
- CharlesN
- Student Sheep
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Re: Unable to contact server
Hi nick,
I just tried the mobile version.
It worked once partially .... at 09:03 GMT
I collected some of the mail , and deleted some.
But ... Some mail is still uncollected
dont understand that.
I have checked via another mail anti spam app on my macbook.
I noticed you are still working on it.
Lets see tomorrow.
Regards,
Charles.
I just tried the mobile version.
It worked once partially .... at 09:03 GMT
I collected some of the mail , and deleted some.
But ... Some mail is still uncollected
dont understand that.
I have checked via another mail anti spam app on my macbook.
I noticed you are still working on it.
Lets see tomorrow.
Regards,
Charles.
- nick.bolton
- The Big Cheese
Post
Re: Unable to contact server
Yes, it's not currently collecting email in the background at the moment.
- emmrecs
- Travelling Tuatara
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Re: Unable to contact server
Problem seems to have returned! Currently 16:45 UK time. Was fine at 09:00 today.
- nick.bolton
- The Big Cheese
- CharlesN
- Student Sheep
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Re: Unable to contact server
Hi Nick,
At 06:20 GMT this morning ...
GOOD NEWS.
Its working.
Thank you for your support ...... It seems even faster than it used to be now or that my be my imagination ..not sure .. Yet.
Thanks again,
Charles.
At 06:20 GMT this morning ...
GOOD NEWS.
Its working.
Thank you for your support ...... It seems even faster than it used to be now or that my be my imagination ..not sure .. Yet.
Thanks again,
Charles.
- sabarnett
- Active Albatross
Post
Steve
Re: Unable to contact server
Excellent. Thank you for all your hard work. And, yes, it does seem a LOT faster.nick.bolton wrote:Ok, it's back up and running so jump in
Steve
- nick.bolton
- The Big Cheese
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Re: Unable to contact server
Great, thanks for letting me know. It took a while to rectify, changed lots of stuff so hopefully its all good from now on
- emmrecs
- Travelling Tuatara
Post
Re: Unable to contact server
Has the problem started again?
For nearly two days now, when attempting to sync, MW Mobile gives me a message "No Emails" when my desktop MW Pro is able to find and show me anything up to 12 or more emails awaiting download.
This does not seem to be exactly the same problem as before, at least the message is different, but I wonder whether the fundamental difficulty is still the same?
Jeff
UPDATE: it seems my install of MWM had somehow become "corrupted" since an uninstall, fresh download and re-install has resolved the problem. Emails now being picked up by MWM.
For nearly two days now, when attempting to sync, MW Mobile gives me a message "No Emails" when my desktop MW Pro is able to find and show me anything up to 12 or more emails awaiting download.
This does not seem to be exactly the same problem as before, at least the message is different, but I wonder whether the fundamental difficulty is still the same?
Jeff
UPDATE: it seems my install of MWM had somehow become "corrupted" since an uninstall, fresh download and re-install has resolved the problem. Emails now being picked up by MWM.
- nick.bolton
- The Big Cheese
Post
Re: Unable to contact server
Ok, one of the servers died so people have been redirected to others.
- emmrecs
- Travelling Tuatara
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Re: Unable to contact server
The No Emails message has returned, with the MWM screen being otherwise blank. Has the problem returned?
- Sidewinder
- Weary Womble
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Re: Unable to contact server
Not seeing this problem with my IPad. Did you try restarting the app.emmrecs wrote:The No Emails message has returned, with the MWM screen being otherwise blank. Has the problem returned?
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
- nick.bolton
- The Big Cheese
- racker
- Knowledgeable Kea
- Contact:
- Location: Zaandam, Holland, _____________ the_Netherlands
Post
Re: Unable to contact server
Have noticed some hiccups in re- establishing the server-connection upon waking from airplane mode.. Could that be relevant here?
Beta tester.. oh well! ..
Mobile phone: Moto G5 on Android 8
MWP FAQ
¡Nederlandstalige gebruiksaanwijzing!
...Imagine all the people, sharing all the world...
Mobile phone: Moto G5 on Android 8
MWP FAQ
¡Nederlandstalige gebruiksaanwijzing!
...Imagine all the people, sharing all the world...
- nick.bolton
- The Big Cheese
Post
Re: Unable to contact server
@emmrecs We have had a few users say their email accounts were wiped, but sync'd again and all ok. Can you try this. Some reasons an email account is removed if it has trouble connecting or invalid credentials - we'd rather not get banned by keeping trying to connect if there's a problem. Obviously this needs some refinement.