email access
- dulc
- Rattled Rabbit
Post
email access
My nephew using 6.5.2 has just altered his outlook express to meet telecom's new security wishes and his mail washer logs in to his email and then drops off. Any help please.
- TrustFire
- βeta Tester
- Location: 127.0.0.1
Post
Re: email access
Can you please provide extensive details on the affected account and screenshot/s of the error window/s.
MailWasher Pro (βeta) | Windows 11 Enterprise LTSC (22H2) | The Bat! Professional (βeta) | Windows 10 Firewall Control (βeta) | ESET Endpoint Antivirus (βeta) | nVIDIA GeForce (GTX 1060) | WebView2 Runtime (118.0.2088.61) | .NET Framework (4.8.1)
- rusticdog
- Firetrust Monkey
Post
dulc, go into Tools >> Email Accounts >> select the Xtra account on the left and hit the Advanced Account Options button >> set the same options here that you did in Outlook Express, that is to use port 995 and the Secure Connection Type needs to be set to SSL.
Thanks
Re: email access
Telecom here in NZ have just forced everyone to use SSL, they use Yahoo's email system and have had quite a lot of security issues lately.TrustFire wrote:Can you please provide extensive details on the affected account and screenshot/s of the error window/s.
dulc, go into Tools >> Email Accounts >> select the Xtra account on the left and hit the Advanced Account Options button >> set the same options here that you did in Outlook Express, that is to use port 995 and the Secure Connection Type needs to be set to SSL.
Thanks
- TrustFire
- βeta Tester
- Location: 127.0.0.1
Post
Re: email access
rusticdog wrote:Telecom here in NZ have just forced everyone to use SSL, they use Yahoo's email system and have had quite a lot of security issues lately.TrustFire wrote:Can you please provide extensive details on the affected account and screenshot/s of the error window/s.
Just another thing - this is not relevant to the issue at hand but it's highly recommended to switch to the latest 6.5.4dulc wrote:My nephew using 6.5.2
MailWasher Pro (βeta) | Windows 11 Enterprise LTSC (22H2) | The Bat! Professional (βeta) | Windows 10 Firewall Control (βeta) | ESET Endpoint Antivirus (βeta) | nVIDIA GeForce (GTX 1060) | WebView2 Runtime (118.0.2088.61) | .NET Framework (4.8.1)
- dulc
- Rattled Rabbit
Post
Re: email access
Thanks for that, the advanced account button was missing, so down loaded 6.5.4, put in new security options. Now M.W. keeps asking for our old key which we don't have, when we ask for the key to be resent, get no reply. help please.
- Pierre
- Knowledgeable Kea
- Location: Australia - North of the "Ditch".
Post
Re: email access
Try this link or send an email to rustic dog. You may not get a reply as it is now late Friday.
https://secure.firetrust.com/user
https://secure.firetrust.com/user
IF IT AIN'T BROKE - DON'T FIX IT
I am only a ßeta Tester and getting older as well.
I am only a ßeta Tester and getting older as well.