Yesterday i turned off my Galaxy S4.
After restarting it, i receive notification for new messages but i can't login to MWP, message "Unable to connect server".
With MWP 7.3 on my home computer, no problem to connect and synchronize
I tried uninstall reinstall MWP Mobile : no changes
Unable to contact server
- nick.bolton
- The Big Cheese
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Re: Unable to contact server
We're not seeing any issue here with our servers. Can you try and restart your phone again
- jcoillard
- Rattled Rabbit
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Re: Unable to contact server
I restart my phone after uninstall MW MOBILE
Reinstall MW MOBILE no change, same message
Trying to create New account, impossible for the same reason
Reinstall MW MOBILE no change, same message
Trying to create New account, impossible for the same reason
- Sidewinder
- Weary Womble
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Re: Unable to contact server
If you haven't accessed your account in the last 30 days it has been disabled. Email Nick with your address and he will delete your info on the server and then you can start over.jcoillard wrote:I restart my phone after uninstall MW MOBILE
Reinstall MW MOBILE no change, same message
Trying to create New account, impossible for the same reason
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
- nick.bolton
- The Big Cheese
- nick.bolton
- The Big Cheese
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Re: Unable to contact server
Apologies, I think we have a problem with one of our servers - looks to be a hardware failure. We'll remove it from service and fix it up today
- jcoillard
- Rattled Rabbit
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Re: Unable to contact server
Great thanks Nick it works fine now
In fact i don't take that from about the middle of the last week they were no new messages in MWMobile ... and regulalrly thre was a notificatio but no new messages
In fact i don't take that from about the middle of the last week they were no new messages in MWMobile ... and regulalrly thre was a notificatio but no new messages
- nick.bolton
- The Big Cheese
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Re: Unable to contact server
Are you on Android 4.4.2 - Kitkat? This version of MW Mobile won't work with Kitkat.
- jcoillard
- Rattled Rabbit
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Re: Unable to contact server
Yes i'm on Kitkat (4.4.2) and MWM seems to work correctly ... I'm using 11 accounts because of my diffreent activities, and "wash" works correctly.
Where is the problem with Kitkat ?
Where is the problem with Kitkat ?
- nick.bolton
- The Big Cheese
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Re: Unable to contact server
Oh ok, we have to specify certain versions of Android and we released it before Kitkat was available, so quite a few people have not been able to run MW Mobile if they have Kitkat. Anyway we'll have a new test version tomorrow which we'll post here.