Last week I started having problems getting email in MW Mobile. It took five or six goes to get the list updated. Over the weekend, it stopped completely. While I can see email in the mail app, MailWasher insists I have no email.
Any suggestions? I've reset the iPad and have logged out and back in to the MW Mobile app but see nothing.
When I go to look at my email accounts, I see no accounts listed.
Steve
Not getting any emails listed
- sabarnett
- Active Albatross
Post
Re: Not getting any emails listed
Just add, I have tried to setup my two email accounts again. The first setup ok and is receiving email but the second fails and tells me I have setup too many accounts.
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Sidewinder
- Weary Womble
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You may want to update to the latest version.
Re: Not getting any emails listed
The old version would only let you set up one account. You can sync all from your desktop MWP.sabarnett wrote:Just add, I have tried to setup my two email accounts again. The first setup ok and is receiving email but the second fails and tells me I have setup too many accounts.
You may want to update to the latest version.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
- sabarnett
- Active Albatross
Post
Re: Not getting any emails listed
I've always had two email accounts defined under the one login with version 1.4 of the mobile app. It's been working fine until very recently.
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nick.bolton
- The Big Cheese
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Re: Not getting any emails listed
If you've had more than 1 account setup in the past, it's stayed that way, but about 6 months ago we changed this to allow one email account setup, then any subsequent accounts had to be sync'd via MailWasher Pro. So in this case, if you've deleted some, then you'll need to re-sync them via Mailwasher pro.
- sabarnett
- Active Albatross
Post
When you say "re-sync them via Mailwasher pro" what are you referring to? I've fired up the laptop and checked email and that's working fine. Is there something else I need to do?
Re: Not getting any emails listed
I'm mighty confused. I have NOT deleted anything. Up until last week I was getting email for both email accounts via MW Mobile. Then I stopped getting notifications. Then, over the weekend, I stopped getting mail at all. I have not changed anything at my end, though one of your lads "reset" my account last week because I had new laptop.nick.bolton wrote:If you've had more than 1 account setup in the past, it's stayed that way, but about 6 months ago we changed this to allow one email account setup, then any subsequent accounts had to be sync'd via MailWasher Pro. So in this case, if you've deleted some, then you'll need to re-sync them via Mailwasher pro.
When you say "re-sync them via Mailwasher pro" what are you referring to? I've fired up the laptop and checked email and that's working fine. Is there something else I need to do?
- sabarnett
- Active Albatross
Post
Re: Not getting any emails listed
Got it. Never seen that Sync option before! I've never had to use it... very strange.
I have both accounts back in.
Thanks.
I have both accounts back in.
Thanks.