Spam Tools

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
ajwilcox
Travelling Tuatara
Posts: 48
Joined: Sat Oct 25, 2008 10:29 am

Spam Tools

Fri Oct 31, 2014 11:22 pm

All of my email is being marked unless it is in the Friends list on my iPhone and iPad running iOS 8.1 but it was doing it with 8.01 as well.

I recently changed settings on my PC for the Origin of Spam and enabled SpamCop and Spamhaus. The marking of spam on my PC is working appropriately.

I ran a Sync of my Desktop which failed on the Friends List but succeeded on the others. At the point it started syncing the Friends list a page of raw HTML was popped up. which included <TITLE>501 not implemented</title> followed by a string of email accounts, settings and encrypted passwords.

How can I get stop the mobile apps marking nearly everything as spam?
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nick.bolton
The Big Cheese
Posts: 1935
Joined: Thu Aug 28, 2008 4:02 pm

Re: Spam Tools

Sat Nov 01, 2014 5:57 am

Hi,

Are you by chance on a Verizon email account?

Thanks
ajwilcox
Travelling Tuatara
Posts: 48
Joined: Sat Oct 25, 2008 10:29 am

Re: Spam Tools

Sat Nov 08, 2014 10:26 am

Nope
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nick.bolton
The Big Cheese
Posts: 1935
Joined: Thu Aug 28, 2008 4:02 pm

Re: Spam Tools

Sun Nov 09, 2014 8:35 pm

Is it still happening? It's a bit of a head scratcher. Do you run your own email domain or does it go through someone like Gmail or Outlook.com for example?
ajwilcox
Travelling Tuatara
Posts: 48
Joined: Sat Oct 25, 2008 10:29 am

Re: Spam Tools

Thu Nov 13, 2014 10:34 pm

Hi Nick,

I have several mail servers for various domains. All the emails are appearing but only Friends are not Spam.

I uninstalled MialWasher on my iPhone. Reinstalled. Logged in to my account. Same state.
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Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Spam Tools

Fri Nov 14, 2014 4:52 am

Did you check your Blacklist to see if that is causing the issue?
Try deleting them from your phone and see if that resolves the problem. If not then you can always Sync them from you PC.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
ajwilcox
Travelling Tuatara
Posts: 48
Joined: Sat Oct 25, 2008 10:29 am

Re: Spam Tools

Sat Nov 15, 2014 3:02 am

Black list only has four entries
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nick.bolton
The Big Cheese
Posts: 1935
Joined: Thu Aug 28, 2008 4:02 pm

Re: Spam Tools

Sat Nov 15, 2014 4:41 pm

We're planning to release a new/final beta version on Monday, so hopefully this will fix any issues you see here. I can't really see how all emails except friends are being marked for delete.
ajwilcox
Travelling Tuatara
Posts: 48
Joined: Sat Oct 25, 2008 10:29 am

Re: Spam Tools

Wed Nov 19, 2014 4:39 am

Not seeing any difference
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nick.bolton
The Big Cheese
Posts: 1935
Joined: Thu Aug 28, 2008 4:02 pm

Re: Spam Tools

Wed Nov 19, 2014 6:27 am

Yes, we didn't update it because we found a bug which we'll fix today, Anyway, you'll have needed a new install.

Can you go to https://mailwasher.firetrust.com in your web browser and create a new login there. Then setup your email accounts and see if the issue is still there? You can sync your email accounts from the latest MailWasher Pro 7.1.4 in Settings>>Sync, then login with your new login details just created using version 2.0 option.
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Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Spam Tools

Wed Nov 19, 2014 12:52 pm

ajwilcox wrote:Black list only has four entries
Did you try removing them 1 at a time to see if that makes a difference.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
ajwilcox
Travelling Tuatara
Posts: 48
Joined: Sat Oct 25, 2008 10:29 am

Re: Spam Tools

Wed Dec 03, 2014 11:57 pm

I have created a new account.

I deleted MailWasher on my iPad.
I reinstalled.
I logged in on my PC.
I logged in on my iPad.

I started the Sync on my PC.
Each email account it tries to copy to the iPad produces this message {"errorCode":103, "errorMessage";"Failed, duplicate account"}

Any suggestions?
ajwilcox
Travelling Tuatara
Posts: 48
Joined: Sat Oct 25, 2008 10:29 am

Re: Spam Tools

Thu Dec 04, 2014 12:06 am

The Friends and Black List do sync to my mobile devices.
ajwilcox
Travelling Tuatara
Posts: 48
Joined: Sat Oct 25, 2008 10:29 am

Re: Spam Tools

Thu Dec 04, 2014 12:08 am

If I log the iPad back in on the original account, my emails immediately reappear and but I am back to everything except my Friends marked as spam.
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Sidewinder
Weary Womble
Posts: 11678
Joined: Sun Mar 29, 2009 2:05 pm

Re: Spam Tools

Thu Dec 04, 2014 1:54 am

Have you checked to make sure that the emails marked as Spam are not listed somewhere in your Blacklist?
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3

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