Right after my re-install, I started getting (2) notification messages after each email check. 1 had the correct number of emails, the other was quite a bit larger ( by 12 -20 )
Now I am only getting the larger, It averages 14 or so more than is actually there. Is there any way to reset the counter ? TIA -David
Incorrect Notification Message Quantities
- David Bethel
- Student Sheep
- Contact:
- Location: Newport News, VA USA
- Sidewinder
- Weary Womble
Post
Re: Incorrect Notification Message Quantities
Are you certain that you don't have two instances of the app installed? Also the notifications may come for each different Account.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
- David Bethel
- Student Sheep
- Contact:
- Location: Newport News, VA USA
Post
Thanks -David.
Re: Incorrect Notification Message Quantities
I don't think so. I have done several restarts and cold boots of the phone recentlySidewinder wrote:Are you certain that you don't have two instances of the app installed?
I'm pretty sure I only have a single account setup.Also the notifications may come for each different Account.
Thanks -David.
- Sidewinder
- Weary Womble
Post
Re: Incorrect Notification Message Quantities
Is your Account set up as IMAP or POP?
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
- David Bethel
- Student Sheep
- Contact:
- Location: Newport News, VA USA
Post
POP
-David
Re: Incorrect Notification Message Quantities
Sidewinder wrote:Is your Account set up as IMAP or POP?
POP
-David
- nick.bolton
- The Big Cheese
- David Bethel
- Student Sheep
- Contact:
- Location: Newport News, VA USA
Post
Re: Incorrect Notification Message Quantities
No , not that I know off. I did login online as you suggested when I lost the login. Maybe I'm still logged in there ????
- David Bethel
- Student Sheep
- Contact:
- Location: Newport News, VA USA
Post
Re: Incorrect Notification Message Quantities
Yes I was logged in online
Logged off
problem is still there. Now the quantity is down to 7-8 extra
-David
Logged off
problem is still there. Now the quantity is down to 7-8 extra
-David
- nick.bolton
- The Big Cheese
Post
Re: Incorrect Notification Message Quantities
The notifications are based on your device so can you uninstall the app, restart the phone and then re-install the app. Hopefully this fixes the issue.