Windows 10
- anniebrion
- βeta Tester
- Contact:
- Location: Milkyway, Sol, Earth, UK, London
Post
Windows 10
HideAway does not work on Windows 10, the icon appears in the system tray but upon clicking the icon it just closes and you cannot get to the graphical user interface.
Annie.......... PC details
Mailwasher Pro βeta [v 7.12.39]
Mailwasher Pro βeta [v 7.12.39]
- rusticdog
- Firetrust Monkey
Post
Re: Windows 10
Yeah apparently you need to uninstall, restart PC and install again, which is a little annoying. My machine refuses to update to 10 right now even if I try and force it.
- nick.bolton
- The Big Cheese
Post
Re: Windows 10
Yes...Updating seems to muck something up. I had another user with this and he uninstalled, restart PC, re-install (twice) and then it worked. I had some similar problems yesterday and they came right after a restart.
Not ideal at all, trying to see if it only happens on a version which had hideaway installed prior
Not ideal at all, trying to see if it only happens on a version which had hideaway installed prior
- anniebrion
- βeta Tester
- Contact:
- Location: Milkyway, Sol, Earth, UK, London
Post
Re: Windows 10
I'll give that a go later when my PC is not busy.
Edit: That seemed to have done the trick, I'll have to remember to uninstall hideaway on my main PC before upgrading it in November.
Edit: That seemed to have done the trick, I'll have to remember to uninstall hideaway on my main PC before upgrading it in November.
Annie.......... PC details
Mailwasher Pro βeta [v 7.12.39]
Mailwasher Pro βeta [v 7.12.39]
- Baron
- Student Sheep
Post
Re: Windows 10
Just upgraded to Win10. Didn't migrate so uninstalled it and reinstalled. Program launched and appeared OK, but crashed and exited. Will not run.
Firetrust, is there patch for this? Since it's a newish App and I've just sprung $50 on it, I sincerely hope so...
Firetrust, is there patch for this? Since it's a newish App and I've just sprung $50 on it, I sincerely hope so...
- nick.bolton
- The Big Cheese
Post
Re: Windows 10
Still trying to work this one out and having trouble replicating it. Restarting your PC seems to fix it. If that doesn't work, uninstall, restart your PC, then install Hideaway again and restart your PC. Did that help?
- smart1960
- βeta Tester
Post
Re: Windows 10
Had to re install mine when installing "WINDOWS 10" and it went good and all working as it should do at the moment.
- Warwick
- Mystified Moa
Post
Re: Windows 10
So HideAway still doesn't work with Windows 10? I purchased HideAway soon after release but haven't used it. Since then I've upgraded from Win 8.1 to 10. Decided to give HideAway a try this evening. No joy. Uninstalled it, restarted PC and reinstalled latest version of HideAway. Program opened this time, but crashed (twice) as soon as browsing began in Chrome.
Looking forward to a fix.
Looking forward to a fix.
- anniebrion
- βeta Tester
- Contact:
- Location: Milkyway, Sol, Earth, UK, London
Post
Maybe you could describe the errors you are getting in more detail so that FT can looking why you are having issues.
Re: Windows 10
HA is working fine here under Windows 10 (10565), I have also had it working under Wondows 10 (10240) as well.Warwick wrote:So HideAway still doesn't work with Windows 10? I purchased HideAway soon after release but haven't used it. Since then I've upgraded from Win 8.1 to 10. Decided to give HideAway a try this evening. No joy. Uninstalled it, restarted PC and reinstalled latest version of HideAway. Program opened this time, but crashed (twice) as soon as browsing began in Chrome.
Looking forward to a fix.
Maybe you could describe the errors you are getting in more detail so that FT can looking why you are having issues.
Annie.......... PC details
Mailwasher Pro βeta [v 7.12.39]
Mailwasher Pro βeta [v 7.12.39]
- nick.bolton
- The Big Cheese
Post
Re: Windows 10
Some users have had issues after upgrading to Windows 10 if they had Hideaway working in a previous version of Windows. Can you try and uninstall it again, restart your computer (this is important), then install HideAway and it should work from then on.
- Warwick
- Mystified Moa
Post
Re: Windows 10
Thanks, but when I started my PC the following morning (yesterday) HA appeared to be working perfectly. (I had to re-enter my licence key.) So no further crashes since 19th. Seems all is well now.anniebrion wrote:HA is working fine here under Windows 10 (10565), I have also had it working under Wondows 10 (10240) as well.Warwick wrote:So HideAway still doesn't work with Windows 10? I purchased HideAway soon after release but haven't used it. Since then I've upgraded from Win 8.1 to 10. Decided to give HideAway a try this evening. No joy. Uninstalled it, restarted PC and reinstalled latest version of HideAway. Program opened this time, but crashed (twice) as soon as browsing began in Chrome.
Looking forward to a fix.
Maybe you could describe the errors you are getting in more detail so that FT can looking why you are having issues.
![Smile :)](./images/smilies/icon_smile.gif)
- nick.bolton
- The Big Cheese
Post
Re: Windows 10
Thanks for letting us know. Yes, it does require a restart after uninstall, then install.