Trouble losing email

Whether you're a MailWasher veteran or complete newbie, all users are welcome to get together. Discussions include usage and possible problems.
ataraxy
Knowledgeable Kea
Posts: 1727
Joined: Thu Feb 26, 2009 1:17 pm

Re: Trouble losing email

Sat Oct 12, 2013 3:09 pm

1. Install the latest v6.5.4 version which you can get at http://www.firetrust.com/sites/firetrus ... -Setup.exe

2. MailWasher should automatically operate the way that you want. What sort of email account are you using? Some services, e.g. Gmail, have some settings that I think can give the results that you're describing.

Alternatively, you may find that using IMAP to access the account in MailWasher gives better results.
Windows 10
User avatar
TrustFire
βeta Tester
Location: 127.0.0.1
Posts: 12744
Joined: Fri Jul 30, 2010 11:04 pm

Re: Trouble losing email

Sat Oct 12, 2013 11:21 pm

There are many areas where you could have a setting, mis-configured - kindly check whether the following are enabled (they need to be disabled as illustrated):--
  • 01.) Delete the email and/or

    02.) Automatically delete the email (without informing or asking you | without notifications)
  • 1.png
    1.png (79.31 KiB) Viewed 4406 times
    2.png
    2.png (81.04 KiB) Viewed 4406 times
    3.png
    3.png (85.98 KiB) Viewed 4406 times
    4.png
    4.png (82.4 KiB) Viewed 4406 times
    5.png
    5.png (82.61 KiB) Viewed 4406 times
MWP 7 (ßeta) | Windows 10 Pro (x64) | The Bat! Professional (ßeta) | Windows 10 Firewall Control (ßeta) | ESET Endpoint Antivirus (ßeta) | NVIDIA GeForce GTX 1060 | Internet Connection Speed (D=50 Mb/s, U=3.5 Mb/s) | .NET Framework (4.8)
User avatar
TrustFire
βeta Tester
Location: 127.0.0.1
Posts: 12744
Joined: Fri Jul 30, 2010 11:04 pm

Re: Trouble losing email

Sat Oct 12, 2013 11:31 pm

ChickNew wrote:I don't want the free (6.54) version. Too many restrictions. I want the version I bought to work as it was intended to work and has worked up until now.
Check out the download for the unrestricted 6.5.4, at the following link - it's not the free version (and contains many bug-fixes - going forward from your present 6.5.1)

http://www.firetrust.com/products/mailw ... 6/download :thumbsup
MWP 7 (ßeta) | Windows 10 Pro (x64) | The Bat! Professional (ßeta) | Windows 10 Firewall Control (ßeta) | ESET Endpoint Antivirus (ßeta) | NVIDIA GeForce GTX 1060 | Internet Connection Speed (D=50 Mb/s, U=3.5 Mb/s) | .NET Framework (4.8)
User avatar
TrustFire
βeta Tester
Location: 127.0.0.1
Posts: 12744
Joined: Fri Jul 30, 2010 11:04 pm

Re: Trouble losing email

Sun Oct 13, 2013 5:27 am

ChickNew wrote:I have 4 email accounts configured for this version, and as I recall the free version only allowed one email account.
You will enjoy all 4 accounts with the provided link for 6.5.4 - it's the same iteration (but, higher a version) of your 6.51 :D

ChickNew wrote:Is the unrestricted version free of ads?

Again, thank you so much.
Chick
Yes, it's free from ads. :thumbsup
MWP 7 (ßeta) | Windows 10 Pro (x64) | The Bat! Professional (ßeta) | Windows 10 Firewall Control (ßeta) | ESET Endpoint Antivirus (ßeta) | NVIDIA GeForce GTX 1060 | Internet Connection Speed (D=50 Mb/s, U=3.5 Mb/s) | .NET Framework (4.8)
User avatar
TrustFire
βeta Tester
Location: 127.0.0.1
Posts: 12744
Joined: Fri Jul 30, 2010 11:04 pm

Re: Trouble losing email

Sun Oct 13, 2013 5:35 am

BTW, which e-mail program are you running?
MWP 7 (ßeta) | Windows 10 Pro (x64) | The Bat! Professional (ßeta) | Windows 10 Firewall Control (ßeta) | ESET Endpoint Antivirus (ßeta) | NVIDIA GeForce GTX 1060 | Internet Connection Speed (D=50 Mb/s, U=3.5 Mb/s) | .NET Framework (4.8)
ataraxy
Knowledgeable Kea
Posts: 1727
Joined: Thu Feb 26, 2009 1:17 pm

Re: Trouble losing email

Sun Oct 13, 2013 8:08 am

ChickNew wrote:I don't want the free (6.54) version. Too many restrictions. I want the version I bought to work as it was intended to work and has worked up until now.
The version for which I provided the link is just a newer version of v6.5.1 - there are no additional restrictions.

I still think that it would be useful to know the email services that you are using.
Windows 10
User avatar
rusticdog
Firetrust Monkey
Contact:
Posts: 14287
Joined: Mon Jun 13, 2005 6:27 pm

Re: Trouble losing email

Sun May 04, 2014 1:05 pm

ChickNew wrote:This forum has been invaded by unsolicited spam. There should be some better screening. Who's in charge of monitoring?
I am, it's removed now. I've also removed your account as per your request.

Return to “Troubleshooting and Help for MailWasher 5 and 6”