MWM2.0 incorrct Username or Password

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
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Al Darby
Guardian Gecko
Location: Sydney, NSW Australia
Posts: 265
Joined: Mon Sep 29, 2008 10:24 pm

MWM2.0 incorrct Username or Password

Thu Dec 11, 2014 11:50 am

H-E-l-P Can't use MWM on my iPad
Al
I come from a LAN downunder

3.6GHz Core i7 | 24GB RAM | 6TB HDD (1TB Samsung 850 EVO SSD)
Win 7 Ultimate x64 SP1 | VMWare for WinXP
(WinXP Mode Sux)
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nick.bolton
The Big Cheese
Posts: 1822
Joined: Thu Aug 28, 2008 4:02 pm

Re: MWM2.0 incorrct Username or Password

Thu Dec 11, 2014 11:58 am

Got anymore info? What email provider? Does it work in MailWasher Pro?
PeterJF
Rattled Rabbit
Posts: 3
Joined: Wed Aug 18, 2010 4:01 pm

Re: MWM2.0 incorrct Username or Password

Thu Dec 11, 2014 2:11 pm

Version 2.0.0 updated today on my ipad and I also can no longer log in. The message is invalid username or password (username asked for is an email address).

I was using it earlier under the old version prior to the update.


I tried to reset password but nothing seems to have happened about that either
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nick.bolton
The Big Cheese
Posts: 1822
Joined: Thu Aug 28, 2008 4:02 pm

Re: MWM2.0 incorrct Username or Password

Thu Dec 11, 2014 2:26 pm

You need to create a new login for this version, we've had to discontinue the old one. So go to 'Create Account' and enter an email address and password to use as a 'Firetrust Login', then you'll be able to enter your email accounts. If also using MailWasher Pro, then go to Settings>>Sync, logout, then login and select v 2.0 and enter your Firetrust Login details
PeterJF
Rattled Rabbit
Posts: 3
Joined: Wed Aug 18, 2010 4:01 pm

Re: MWM2.0 incorrct Username or Password

Thu Dec 11, 2014 2:44 pm

Good thanks now OK

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