3.0.3. issues

Support forum for MailWasher Enterprise Server
It begins with a single step
Posts: 1
Joined: Sat Nov 14, 2015 1:03 am

3.0.3. issues

Sat Nov 14, 2015 1:14 am

Hi Guys really struggling here
lots of spam this morning so:
1. go into mailwasher except i cannot on any machine other than the server...
2. go onto server and open atlas:4044 and it appears on screen, however it cannot comunicate with message "connection to first alert failed (port 4051 possibly firewalled?)"
i do a bit of swearing and run a system check
3. double check that firewall settings haven't changed over night. No still the same.
4. click on another screen and now a different message appear, so i update license (this times out and crashes firefox)
5. restart firefox and re enter, mailwasher now unlicenced
6. dig into emails to find serial number and update licence
7. eveything ok acording to system check

in a couple of hours it will probably be complaining about not being able to contact first alert and will go round this loop again....

i am litteraly pulling my hair out now as this has been going on for a week.
User avatar
The Big Cheese
Posts: 2328
Joined: Thu Aug 28, 2008 4:02 pm

Re: 3.0.3. issues

Mon Nov 16, 2015 8:00 am

I did reply to you with some info about the error messages you have and that we can fix it remotely this weekend, but haven't heard back so I assume all is working ok?

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