How to change order of incoming emails by default ?

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ToZi
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How to change order of incoming emails by default ?

Mon Aug 13, 2018 5:44 pm

How can I have the order of incoming emails _automatically_ sorted so that the newest email is at the top, the oldest at the bottom?
Thanks!
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rusticdog
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Re: How to change order of incoming emails by default ?

Mon Aug 13, 2018 5:50 pm

Yup, click on the Received/Arrived or Sent column, depending what one you have showing. Clicking on the column heading will iterate through it to sort ascending, descending then no sort.
ToZi
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Re: How to change order of incoming emails by default ?

Mon Aug 13, 2018 10:29 pm

That was already clear, thanks.

But when MW was closed and is restarted, my changed sort order is not reused.
How can I set MW to sort incoming email after program start so that the newest email is at the top or vice versa _automatically, by default_ ?
Thank you.
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rusticdog
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Re: How to change order of incoming emails by default ?

Tue Aug 14, 2018 8:35 am

MailWasher saves the sort order on exit and if I recall every 5 minutes it auto-saves all settings. So it sounds like perhaps your file might be read only.

Try going Help >> User Files >> delete the file startup.xml >> restart MailWasher. Hopefully that gives it a kick.

If not, then go into the above again, but close MailWasher before deleting the file, then restart.
ToZi
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Re: How to change order of incoming emails by default ?

Wed Aug 15, 2018 5:03 pm

Your first hint did not solve the problem.

Trying to find the file "startup.xml";
I couldn't find it whether in C:ProgramData/Firetrust/..., C:Programms/Firetrust/... nor in C:Programms(x86)/Firetrust/....,
The general search in windows did'nt bring it up, too.

Where can I find it?
I have Windows 10,
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rusticdog
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Re: How to change order of incoming emails by default ?

Wed Aug 15, 2018 5:04 pm

In MailWasher, click on Help >> User Files >> the folder that opens will have the startup file present.

Cheers
ToZi
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Re: How to change order of incoming emails by default ?

Thu Aug 16, 2018 11:12 pm

I followed all the instructions: Unsuccessfully.
Maybe this topic is a small suggestion for improvement for the developers of MW?
I would be very grateful for a solution in any case.
Cheers!
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rusticdog
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Re: How to change order of incoming emails by default ?

Thu Aug 16, 2018 11:16 pm

There must be something wrong with your installation. Can you change your sort order in MailWasher, then go File >> Exit >> then restart MailWasher and go into Help >> Send Support Logs >> enter a brief note like 'sort order not saving' >> in the Ticket Number field enter chris >> Send Logs >> Reply back once sent.

Thanks
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rusticdog
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Re: How to change order of incoming emails by default ?

Thu Aug 16, 2018 11:34 pm

OK. If you right click on Received column heading and uncheck Group by Received, then you should be able to change the sort order properly and have it keep.
ToZi
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Re: How to change order of incoming emails by default ?

Fri Aug 17, 2018 12:13 am

I hadn't activated the receiving column until just now.
I have activated it on a trial basis, checked "Group by Received", restarted MW, unchecked, restarted MW again: No positive result.

I had/ have the following in the column heading: "Attachment/ Category/ Delete/ Sent/ From/ Subject/ To".
Everywhere "Group by ..." was/ is unchecked.

"Received" is now deleted again.
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rusticdog
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Re: How to change order of incoming emails by default ?

Fri Aug 17, 2018 12:18 am

Alright, install AnyDesk and send me your AnyDesk Address to forum@firetrust.com and I'll connect. Your logs are showing your sort order as being fine, so I need to see this to understand what it is.

https://anydesk.com/download?os=win

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