]Unable to add domain to blacklist
- Hoopguy
- Mystified Moa
Post
Unable to add domain to blacklist
I am getting Emails showing in MailWasher without a domain name, this means I cannot add that domain to a blacklist for these spam emails. Is there a fix for this?
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Digerati
- Retired Microsoft MVP
- Location: Nebraska, USA
Post 
Bill (AFE7Ret)
Freedom is NOT Free!
Windows and Devices for IT, 2007 - 2018
Heat is the bane of all electronics!
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Re: Unable to add domain to blacklist
What fields do you have displayed?
I have both "From" and "Domain" displayed. Just looking back at the last 30 days of messages in my Recycle Bin, I see there are a few hundred where the Domain field is blank - including over 100 from Firetrust forum notification emails, But I can still see the domain in the email address in the From field.
You ask if there is a fix - I don't know enough about email protocols to know if something is broken, therefore I don't know if there is anything to fix. Hopefully gingbat will stop by with some more information.
I have both "From" and "Domain" displayed. Just looking back at the last 30 days of messages in my Recycle Bin, I see there are a few hundred where the Domain field is blank - including over 100 from Firetrust forum notification emails, But I can still see the domain in the email address in the From field.
You ask if there is a fix - I don't know enough about email protocols to know if something is broken, therefore I don't know if there is anything to fix. Hopefully gingbat will stop by with some more information.
Bill (AFE7Ret) Freedom is NOT Free!
Windows and Devices for IT, 2007 - 2018Heat is the bane of all electronics!
─────────────────────
- gingbat
- Least Evil Firetrust Employee
Post
Re: Unable to add domain to blacklist
Yep, likely the domain is malformed eg, no @, sender has 2 from addresses or something like that.... ? if problems, send the full email to support at firetrust dot com and I can test it out in MW here if you like?
To do this, open MWPro and click the "Show email info" link just above the preview pane, (Click View>>Preview Pane if you do not have this enabled) then click the "Source tab.
That will show the raw text of the email, copy that into a new txt file (click in the email and click ctrl A to select all, then click Ctrl C to copy) and send as an attachment.
NOTE: howtoo video here: https://1drv.ms/v/s!Ak8zLigJcntT4l8m7NK ... S?e=koBdby
Cheers!
To do this, open MWPro and click the "Show email info" link just above the preview pane, (Click View>>Preview Pane if you do not have this enabled) then click the "Source tab.
That will show the raw text of the email, copy that into a new txt file (click in the email and click ctrl A to select all, then click Ctrl C to copy) and send as an attachment.
NOTE: howtoo video here: https://1drv.ms/v/s!Ak8zLigJcntT4l8m7NK ... S?e=koBdby
Cheers!