MW Pro sending the same email over and over again.

Whether you're a MailWasher veteran or complete newbie, all users are welcome to get together. Discussions include usage and possible problems.
RonHayes
Mystified Moa
Posts: 8
Joined: Thu Dec 28, 2017 1:40 am

MW Pro sending the same email over and over again.

Thu Jan 18, 2018 2:36 pm

I've had MailWasher Pro for years and years and with good reason. It's always been dependable and reliable and with much appreciated bells and whistles.

I can only guess that my once dependable and reliable MailWasher has had a nervous breakdown. It can happen to the best of us.

For the past 3 weeks, morning, noon, and night, I receive the same notification email over and over again. And it's my Mastercard statement that I know that I've already paid but that also continually reminds me that I have to owe any money at all. :)

Is there anything I can do to stop this loop of continuous emails that have been opened and deleted, and opened and deleted, ad nauseam?
User avatar
rusticdog
Firetrust Monkey
Contact:
Posts: 13933
Joined: Mon Jun 13, 2005 6:27 pm

Re: MW Pro sending the same email over and over again.

Thu Jan 18, 2018 2:39 pm

Hi Ron

So MailWasher is alerting you to an email that doesn't exist, or these emails are continually coming in ?
If it's the former, I would try removing your account from MailWasher >> restart >> add the account back in.
RonHayes
Mystified Moa
Posts: 8
Joined: Thu Dec 28, 2017 1:40 am

Re: MW Pro sending the same email over and over again.

Thu Jan 18, 2018 2:56 pm

It's the latter. The same email is continually coming in.
User avatar
rusticdog
Firetrust Monkey
Contact:
Posts: 13933
Joined: Mon Jun 13, 2005 6:27 pm

Re: MW Pro sending the same email over and over again.

Thu Jan 18, 2018 3:35 pm

So I guess the best option would be to contact your card provider, letting them know they are blasting you with these emails over and over.
You could create a custom filter to flag these emails, and automatically delete them, though of course that may interfere with legitimate credit card statements later

Return to “Troubleshooting and Help for MailWasher 5 and 6”