Hideaway freezes internet

tlpmap
Mystified Moa
Location: Gladstone, OR
Posts: 5
Joined: Wed Sep 12, 2012 11:33 am

Hideaway freezes internet

Thu Oct 18, 2018 2:32 pm

Nick,

When I redirect Chrome or IE to either Los Angeles or Oregon, I cannot open either Chrome or IE.

Tom
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rusticdog
Firetrust Monkey
Contact:
Posts: 13900
Joined: Mon Jun 13, 2005 6:27 pm

Re: Hideaway freezes internet

Thu Oct 18, 2018 3:23 pm

Hi Tom

Disable IPv6 on the connection https://medium.com/@JockDaRock/disablin ... ad010bca75

Not all the HA servers currently support IPv6, will double check if that's intended.


Cheers
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nick.bolton
The Big Cheese
Posts: 1769
Joined: Thu Aug 28, 2008 4:02 pm

Re: Hideaway freezes internet

Thu Oct 18, 2018 8:04 pm

Hi Tom

Do you mean that the web browser just won't open, or it opens and you can a connection error or similar?

What antivirus are you using?

Thanks
tlpmap
Mystified Moa
Location: Gladstone, OR
Posts: 5
Joined: Wed Sep 12, 2012 11:33 am

Re: Hideaway freezes internet

Fri Oct 19, 2018 4:40 am

Nick:

I followed "rusticdog's" instructions and disabled IPv6 and I can open Chrome and IE, however I'm not sure if Hideaway is actually working as I cannot get past the opening page of Hideaway. I thought there was a page where we could set preferences, etc. I've attached a screen shot of the only page in Hideaway that I can open.

Tom
ScreenShot.docx
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Thomas L Pagh
Registered Professional Photogrammetrist (OR)
Milwaukie, OR
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nick.bolton
The Big Cheese
Posts: 1769
Joined: Thu Aug 28, 2008 4:02 pm

Re: Hideaway freezes internet

Fri Oct 19, 2018 6:02 am

Yes, that's the correct page. There's no other settings/preferences page at this point. It's pretty simple and the 'Ping' setting below the button shows it's running correctly.
If you go to a web page like https://ipinfo.io then it should tell you the location.
tlpmap
Mystified Moa
Location: Gladstone, OR
Posts: 5
Joined: Wed Sep 12, 2012 11:33 am

Re: Hideaway freezes internet

Fri Oct 19, 2018 10:00 am

Thanks Nick,

All seems to be working as promised!

Tom
Thomas L Pagh
Registered Professional Photogrammetrist (OR)
Milwaukie, OR

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