Hide & Delete Spam Filter not working*

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
Hojocolaca
Student Sheep
Posts: 10
Joined: Mon Dec 19, 2016 2:34 pm

Hide & Delete Spam Filter not working*

Thu Jul 02, 2020 9:40 am

Well, maybe?
It's not working the way I expect it to work, but possibly it is working the way it is intended.

I have recently been inundated with Spam from emails ending - *xyz and - *space, so had a look at options to AutoDelete.
Found Hide & Delete and set up a filter using - *xyz and - *space, and set to Hide & Autodelete.

When I run MW, the emails are marked as Spam and are marked for delete, but are not hidden in any way.
So I have a list that can be 100 emails long, mostly marked as Spam and can be deleted (so mostly OK).

I had expected the H&D filter to mark as Spam, and then AutoDelete?
The filtered emails sit on MW, marked for Delete, and are deleted with a Wash.
Am I expecting too much or am I missing something?

TIA.
ru
rusticdog

Re: Hide & Delete Spam Filter not working*

Thu Jul 02, 2020 12:05 pm

Hi there

It sounds like the filter is not matching on these emails. Otherwise the Status column would display the filter name instead of spam.

Can you post a screenshot of the filter, or just post the details. If you want to protect any information you can also email it to me at [email protected]

Thanks
Hojocolaca
Student Sheep
Posts: 10
Joined: Mon Dec 19, 2016 2:34 pm

Re: Hide & Delete Spam Filter not working*

Thu Jul 02, 2020 12:57 pm

Thanks for the help. Added attached.
I have also moved the filter to the top of the priority list, not that that helps...
I am sure I am missing a step but I just can't see it.
Should've gone to Specsavers. :banghead
Attachments
Filter.png
Filter.png (139.28 KiB) Viewed 4052 times
Hojocolaca
Student Sheep
Posts: 10
Joined: Mon Dec 19, 2016 2:34 pm

Re: Hide & Delete Spam Filter not working*

Thu Jul 02, 2020 1:02 pm

HOLD YOUR HORSES!!

I changed the *.xyz (where * is a wildcard) to just .xyz - and something happened!
Opened MW to see a fleeting Spam email flushed away - AutoDelete. :joy

I will keep you posted...
ru
rusticdog

Re: Hide & Delete Spam Filter not working*

Thu Jul 02, 2020 1:12 pm

Great, glad you got it sorted.

The filters don't work the same way as the blacklist/friendslists for wildcards, instead they act greedy.

For example, if you have a filter just looking for the word ted then it would match if a word was stedfast.

When you need to use a wildcard, you then need to use the regular expression format, which can take some learning.


Just to note, as you have done when filtering for a domain, keeping the fullstop helps. Filtering for .space in the FROM, not just space would make sure people with space in their name wouldn't get tagged.
Hojocolaca
Student Sheep
Posts: 10
Joined: Mon Dec 19, 2016 2:34 pm

Re: Hide & Delete Spam Filter not working*

Thu Jul 02, 2020 1:14 pm

Yep, that's it.
I can see the Filter tag in the Recycle Bin so it has worked.
Thanks for listening and taking the time to respond, sometimes it just takes a little bouncing around. :cheers
Ratfancy
Student Sheep
Posts: 16
Joined: Wed Jun 24, 2020 8:22 am

Re: Hide & Delete Spam Filter not working*

Mon Jul 06, 2020 2:15 pm

I just created a filter - having in sender - "newsletter@" and it's not deleting these emails ????
ru
rusticdog

Re: Hide & Delete Spam Filter not working*

Mon Jul 06, 2020 2:17 pm

Could you post a screenshot of that filter ?
Also when you see one of these messages, what is the Status showing in MailWasher ?

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