Good mail won't leave washer
- velocedge
- Rattled Rabbit
Post
Good mail won't leave washer
I check all the mail good in MailWasher and then click [Wash Mail]. A few emails go away but many of them stay in MailWasher. What do I have set wrong?
- gingbat
- Least Evil Firetrust Employee
Post
Re: Good mail won't leave washer
It sounds like you have got your email program setup to leave a copy of the message on the server, or you just need to check mail again in MWP to clear the screen?
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First though, please note that Mailwasher does not actually download or keep a copy of the mail, it just checks it on the server and displays a portion of the message so you
can then see if it is spam and decide to delete, or keep it, any mail MW shows is simply mirrored from your ISP's mail server.
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Most email programs are listed on our FAQ's here:
http://www.firetrust.com/en/products/ma ... the-server
OR, another possibility is that this account is setup as IMAP as opposed to POP.... either change the account type to POP in your email client, (you may need to delete the account first, then set it up as POP), OR, you can change to IMAP within MWpro under Settings>>Accounts, click your email account, click the Incoming tab, and beside "Server Type:" select IMAP in place of POP.
Click save to save changes.
Then, in MWPro click, Settings>>Accounts, click your email account, and click the Incoming tab>>Advanced, and ensure that, "Download read emails" is not ticked there.
This way, it wont show all your old emails that are on the mail server.
----------------------
First though, please note that Mailwasher does not actually download or keep a copy of the mail, it just checks it on the server and displays a portion of the message so you
can then see if it is spam and decide to delete, or keep it, any mail MW shows is simply mirrored from your ISP's mail server.
----------------------
Most email programs are listed on our FAQ's here:
http://www.firetrust.com/en/products/ma ... the-server
OR, another possibility is that this account is setup as IMAP as opposed to POP.... either change the account type to POP in your email client, (you may need to delete the account first, then set it up as POP), OR, you can change to IMAP within MWpro under Settings>>Accounts, click your email account, click the Incoming tab, and beside "Server Type:" select IMAP in place of POP.
Click save to save changes.
Then, in MWPro click, Settings>>Accounts, click your email account, and click the Incoming tab>>Advanced, and ensure that, "Download read emails" is not ticked there.
This way, it wont show all your old emails that are on the mail server.
- velocedge
- Rattled Rabbit
Post
Re: Good mail won't leave washer
Looking in Outlook, the type for my hotmail account is "Microsoft Exchange". I don't know if that leaves the email on the server. I actually thought everything but pop did. I'm running Outlook 2016 and it does not have an option to leave email on the server.
- gingbat
- Least Evil Firetrust Employee
Post
Re: Good mail won't leave washer
Yes, exchange and IMAP accounts just mirror what is on the server, setup the account as IMAP in MWPro, then after you have read the emails in Outlook, go back to MW and check mail again, the read ones should disappear from view....