MW not checking Junk folder. Suggestions?

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
rrr512
Mystified Moa
Posts: 8
Joined: Thu Aug 24, 2023 7:48 am

MW not checking Junk folder. Suggestions?

Thu Aug 24, 2023 9:52 am

Hi. MW newbi here.
I'm using MWFree, latest version 7.12.125, with Outlook mail. Using Win11.

Lots of my Outlook mail goes to my Junk folder. When I run 'check mail' in MW, it checks my Inbox OK, but it does not check the Junk folder mail items.
I've searched this forum for similar posts. I've seen some suggestions to use POP for the fix. Others suggest IMAP. I've tried just about every combination I can think of (using the web version of Outlook, the client version, 'Hotmail' option, etc), but nothing I used can get MW to check the Junk folder.

Any suggestions?
thx
gingbat
Least Evil Firetrust Employee
Posts: 1789
Joined: Mon Jul 28, 2008 4:04 pm

Re: MW not checking Junk folder. Suggestions?

Thu Aug 24, 2023 9:59 am

Yes that is no problem, you do indeed need to use IMAP..... in MWpro click, Settings>>Accounts>>click your Outlook/MSN/Hotmail account, check the Incoming tab to ensure the account IS set to IMAP not POP, then click on the IMAP tab, scroll down and select your spam or junk or bulk mail folder. (if the folder list is blank here, restart MWPro, then check again)
rrr512
Mystified Moa
Posts: 8
Joined: Thu Aug 24, 2023 7:48 am

Re: MW not checking Junk folder. Suggestions?

Thu Aug 24, 2023 1:24 pm

Thank you. That worked.
gingbat
Least Evil Firetrust Employee
Posts: 1789
Joined: Mon Jul 28, 2008 4:04 pm

Re: MW not checking Junk folder. Suggestions?

Thu Aug 24, 2023 1:43 pm

:thumbsup

Return to “MailWasher Pro 7”