An unknown error has occurred. MailWasher is unable to determine the cause of this error.

[jobobo]

Confirming changing computer date back to yesterday works for me.

[mustang5.0]

Humble request: How do you change the computer clock date back to yesterday (Win10 pro)

[mustang5.0]

I just started to get this same error. It happened suddenly. I was attempting to Wash Mail when Mailwasher suddenly crashed. I haven't been able to get it working since. Uninstalled multiple times, rebooted, etc. My email accounts are still working correctly from other mail clients. If multiple people are suddenly seeing the same error, it seems like it might be a date or timestamp bug.

Getting the exact same issue here. Tried running MW to delete some messages, MW application crashed. Upon restart finding no messages at all. First time seeing this issue was Nov 11th, 12:08 AM New York time.

I see suggestion of setting the clock/date back, but is this a temporary or permanent workaround.

Thank you.

[Kinscher]

Same thing happened to me a couple of hours ago.
changed system date back a couple of days
and
no errors
restored date to todays and errors reappeared.
Im sure that the support team will/are working on it as we speak.
(Great Software)

[jobobo]

Humble request: How do you change the computer clock date back to yesterday (Win10 pro)

Right click on the time, select adjust date/time
Turn off set time automatically
Click Change button to set the date and time manually

[mustang5.0]

thank you!

[Stefan1959]

Install a older version fixes it untill the lastest one gets fixed.
http://cdn.firetrust.com/downloads/mail ... 5_free.exe

[Pancake]

Yer.I agree

[rkol801]

Further digging shows an updates.aiu file added in the updates folder timestamped 5.26pm US CST. About the time MW went out, wasn't here to catch it but the time is close to the last email in the inbox. Deleting the .aiu file didn't fix it.

[MathiasBurbach]

According to my Microsoft Network Monitor 3.4 the last action MailWasherPro was doing is sending a HTTPS request to ghs.googlehosted.com. My mail server is with SiteGround and is hosted in Australia. Maybe that helps, Nick.

[emmrecs]

Same problem here, but the Event Log shows the error as "Database corrupted".

[Stefan1959]

Uninistall and install this version
http://cdn.firetrust.com/downloads/mail ... 5_free.exe

[sloppy33]

Here's another one that cannot read her emails, but glad to see it isnt only me. Would be grateful for a heads up when someone fixes this.

[dvdvnr]

Just to post that, as of this morning, I've had exactly the same issue. As suggested, changed the date back to yesterday and it's now working fine again.

David

[Feusy]

I am also having the same problem. Started after midnight UK time