Can't log in

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TheodoreOMoses
It begins with a single step
Posts: 1
Joined: Fri May 30, 2025 7:33 pm

Can't log in

Fri May 30, 2025 7:36 pm

Hi,

I just got into my account yesterday without any problems, but now I get the message: "Something went wrong. Your password is incorrect" when I try to log in.

I haven't changed my password. Or has my account been hacked? Has anyone else had this problem?

Thanks you,
gingbat
Least Evil Firetrust Employee
Posts: 1785
Joined: Mon Jul 28, 2008 4:04 pm

Re: Can't log in

Sat May 31, 2025 6:43 am

Do you mean your firetrust logon? (to get your Mailwasher registration key, see past purchases etc) if so, please email support at firetrust dot com and include your current MWPro registration key (if you have it) and the email address you purchased with and we can check that out for you....
loguesfleet
Rattled Rabbit
Posts: 2
Joined: Thu Dec 12, 2024 3:54 pm

Re: Can't log in

Tue Jul 08, 2025 4:28 pm

TheodoreOMoses wrote:
Fri May 30, 2025 7:36 pm
Hi,

I just got into my account yesterday without any problems, but now I get the message: Sprunki Game"Something went wrong. Your password is incorrect" when I try to log in.

I haven't changed my password. Or has my account been hacked? Has anyone else had this problem?

Thanks you,
I am also in the same situation as you :bs
gingbat
Least Evil Firetrust Employee
Posts: 1785
Joined: Mon Jul 28, 2008 4:04 pm

Re: Can't log in

Wed Jul 09, 2025 6:12 am

Yep, no issues our end, so as per the last user, please email support at firetrust dot com and include your current MWPro registration key (if you have it) and the email address you purchased with and we can check that out for you....

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