Notifications gone MIA

MailWasher Mobile for IOS (iPhone, iPod touch, iPad), Android devices and Windows Phone 8.
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nick.bolton
The Big Cheese
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Re: Notifications gone MIA

Fri Oct 16, 2015 9:54 am

Ok, it's working all fine for me here. You can be logged off if you lose connection (something we'll fix)
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Sidewinder
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Re: Notifications gone MIA

Sat Oct 17, 2015 10:31 am

Problem not solved. Infrequent notifications earlier today and then nothing.
I have restarted the app, logged off/on and restarted the device to no avail.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
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Sidewinder
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Re: Notifications gone MIA

Sun Oct 18, 2015 3:48 am

One notification this morning followed by nothing.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
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Sidewinder
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Re: Notifications gone MIA

Mon Oct 19, 2015 1:54 pm

Totally dead all day here.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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Sidewinder
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Re: Notifications gone MIA

Tue Oct 20, 2015 8:47 am

Sidewinder wrote:Totally dead all day here.
Same today no notifications at all.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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Sidewinder
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Re: Notifications gone MIA

Wed Oct 21, 2015 6:19 am

Two came in the wee hours of the morning EDT and then nothing since.
Mail is there just no notifications.

I have noticed that any MWM notices disappear from the notification area as soon as the app is used. Other apps leave them in the list. Doing that would let us check the TOD for each entry.
The app badge notification should stay like it is e.g. not persistent.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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Sidewinder
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Re: Notifications gone MIA

Wed Oct 21, 2015 8:27 am

A thought, System supplier is doing a dynamic TOD reconfiguration for loading. One or more of the system either doesn't have the correct code OR there is a "Black Hole" in the routing server.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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anniebrion
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Re: Notifications gone MIA

Wed Oct 21, 2015 11:09 pm

My notifications have also been hit and miss, mainly miss recently.

Has development of MailWasher Mobile totally stopped now as the last update was so long ago I can't remember what year it was 👿
Annie.......... PC details
Mailwasher Pro βeta [v 7.12.39]
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Sidewinder
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Re: Notifications gone MIA

Thu Oct 22, 2015 4:09 pm

Not sure if it's relevant or not. In poking around in the settings in 9.1 Final on my iPAD 4 I found "Background App Refresh" in General Settings. MWM is not shown there.

Also in chasing this problem with Google the iPhone users were able to reset the Zoom setting and it would provide a temporary fix. My iPAD doesn't have that setting.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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Sidewinder
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Re: Notifications gone MIA

Mon Oct 26, 2015 8:01 am

All notifications from MWM have stopped completely for the last several days.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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nick.bolton
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Re: Notifications gone MIA

Mon Oct 26, 2015 8:03 am

OK thanks for the report. Pretty frustrating problem for us! We'll take another look.
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Sidewinder
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Re: Notifications gone MIA

Fri Oct 30, 2015 8:43 am

Running iOS 9.2 beta 1 now. No change in MWM notifications. None at all.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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nick.bolton
The Big Cheese
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Re: Notifications gone MIA

Fri Oct 30, 2015 9:04 am

Ok, we're seeing this again here too :(
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anniebrion
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Re: Notifications gone MIA

Fri Oct 30, 2015 9:26 am

I'm getting notifications and have been for the past couple of days.
Annie.......... PC details
Mailwasher Pro βeta [v 7.12.39]
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Sidewinder
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Joined: Sun Mar 29, 2009 2:05 pm

Re: Notifications gone MIA

Sat Oct 31, 2015 1:56 pm

Just had two notification come in a few minutes ago. They were not current but from earlier this evening. Will continue to monitor.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
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