Outlook won't close after open from Mailwasher Pro 7

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
milt2010
Mystified Moa
Posts: 5
Joined: Tue Jan 25, 2011 11:23 pm

Outlook won't close after open from Mailwasher Pro 7

Thu Sep 21, 2023 3:48 pm

Hello to the Board!
I've been having a problem caused (I think) by Mailwasher Pro 7 for a while now: I open Outlook from Mailwasher after filtering my mails. Download mails regularly in Outlook but, when I try to close it (from the x in the program bar) Outlook stays perpetually grayed out in the Systray, as if it's going to close, but it won't close.
Outlook - Mailwasher Systray - 2023-09-21_06-37-54.jpg
Outlook - Mailwasher Systray - 2023-09-21_06-37-54.jpg (1.58 KiB) Viewed 2646 times
And the only way is to close it through the windows task manager, where it appears as a subprogram of Mailwasher.
Outlook from Mailwasher - 2023-09-21_06-36-57.jpg
Outlook from Mailwasher - 2023-09-21_06-36-57.jpg (46.46 KiB) Viewed 2646 times
Any suggestions to solve it?

Thanks!
gingbat
Least Evil Firetrust Employee
Posts: 1789
Joined: Mon Jul 28, 2008 4:04 pm

Re: Outlook won't close after open from Mailwasher Pro 7

Thu Sep 21, 2023 4:19 pm

Yes, pretty odd that it wont close, as MW just opens like a desktop or other icon would.... possibly run a repair on Outlook as described here?

https://support.microsoft.com/en-us/off ... b40c5bb88b
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Digerati
Retired Microsoft MVP
Location: Nebraska, USA
Posts: 2147
Joined: Thu Jul 24, 2008 3:16 pm

Re: Outlook won't close after open from Mailwasher Pro 7

Fri Sep 22, 2023 1:45 am

FWIW, I just opened Outlook 2016 from within MWP (v7.12.180 Beta), did a bunch of stuff with my Outlook emails and Calendar entries, then closed Outlook. I saw the Outlook System Tray icon momentarily turn gray, then disappear. So it seems to work as expected here - at least with Office/Outlook 2016.
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